What are the responsibilities and job description for the Full Time Sales Associate/ Notary position at The UPS Store #7392?
The Retail Sales Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.
The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. Ideally, we are also looking for candidate that is already licensed as a notary. They must be fast learners who try to learn all aspects of the business in the shortest possible time.
SALARY: $16.50 - $18.50 an hour
RESPONSIBILITIES
- Delivers outstanding customer service to walk-in customers and telephone inquiries
- Continuously practices good listening skills with customers, UPS Store team members, and leadership
- Takes ownership of the customer's shipping needs and offers viable solutions
- Takes action to learn all product and service offerings, alternative solutions, and industry trends
- Operates all equipment, software, and devices expertly and is willing to teach others
- Maintains a clean, organized, and safe working environment
- Performs other duties as assigned
QUALIFICATIONS
- High school diploma or GED required
- Retail/customer service experience
- Good communication and people skills
- Able to cross-sell and up-sell products and services
- Excellent packing skills
- Strong computer skills, including Microsoft Office and Adobe Suites
- Outstanding phone skills
- Strong verbal and written communication skills, including spelling and math
- Prompt, reliable, and responsible
- Able to lift 50 pounds
- Candidates must clear their background checks to perform Live Scan Fingerprinting and Notary Public services in the center store.
- Candidates MUST be able to work Saturdays and Sundays.
- Candidates MUST be 18 years or older
PREFERRED
- Current California Notary Public
- Mail center experience
- Sales experience
Salary : $17 - $19