Retail Sales Associate

OVERVIEW
Join The UPS Store team and thrive in a dynamic and fast-paced environment! We're seeking dedicated individuals who excel at providing exceptional customer service and have a knack for multitasking. You'll enjoy diverse responsibilities, from shipping and packing to printing and mailbox services, all while sharpening your skills in time management, communication, and attention to detail. With competitive pay, monthly bonus opportunities, and career advancement paths, this role is perfect for those driven by personal growth and success. Become a valued part of our well-known brand, connect with the community, and work alongside a supportive, friendly team. Take the next step in your career and apply today!

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Greet customers in a friendly manner; determine customer needs, and how to exceed their expectations.
• Provide unparalleled customer service, assisting patrons with shipping, printing, mailbox rental, document finishing, and small business requirements.
• Record all sales transactions completely and accurately in the Point of Sale system.
• Pack contents for shipping using established procedures and products.
• Receive and prepare documents for printing.
• Operate all other software packages.
• Uphold store cleanliness and organization to create an inviting environment.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of their job.

• Stellar communication and interpersonal skills.
• Ability to thrive in a fast-paced environment while juggling multiple tasks.
• Computer proficiency.
• Eagerness to learn and adapt to evolving processes.
• Customer-Centric: Enthusiastic about offering solutions tailored to customer needs.
• Adaptable: Thrive in a dynamic retail setting, adjusting seamlessly to various tasks and situations.
• Team Player: Collaborate effectively with colleagues to ensure smooth store operations.
• Proactive: Take initiative to enhance the customer experience and contribute positively to the team.
• Ambitious: Display a drive for success, showing interest in advancing within the company.

Education and/or Experience:

• High school or equivalent (Preferred)
• Point of Sale (“POS”) and computer experience highly desirable.
• Knowledge of Adobe Creative Software or ability to learn new software highly desirable.

Language Skills:

• Ability to use tact and diplomacy to maintain harmonious relationships with customers in person and over the phone.
• Excellent verbal and written communication skills.

Other Skills and Abilities:

Ability to lift 50 lbs regularly. Ability to stand for extended periods of time. Manual hand dexterity required to operate POS, copiers and binding machinery, packaging tools, and complete customer paperwork.

We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Work Remotely

• No

Education:

• High school or equivalent (Preferred)

Work Location:

• In person

Job Type: Full-time

Pay: $15.50 - $19.00 per hour

Expected hours: 35 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Flexible schedule
• Health insurance
• Paid time off

Shift:

• Day shift
• Evening shift
• Morning shift

Work Location: In person

Salary : $16 - $19