What are the responsibilities and job description for the Weekend Keyholder position at The UPS Store Freeport?
Job Overview
We are seeking a dedicated and experienced leader that can provide exceptional service to both our customers and employees in a retail shipping environment. The ideal candidate will possess leadership skills, a passion for hospitality, and a commitment to maintaining high standards and customer satisfaction. This role requires effective team management and the ability to open and close the UPS Store in an effective manor.
Duties
- This position is responsible to execute great hands on customer service over the phone and in-store to gather data, establish customer’s needs and recommend print and shipping products that will meet the customer’s needs.
- Arrive early enough to set up the store and open on time on the weekends.
- Close the store properly and have it ready for the next day's business.
- Oversee daily operations, ensuring compliance with all franchise rules.
- Respond and fulfill customers shipping and print requests in a timely manner.
- Manage staff to help perform all duties of the day.
- Address customer inquiries and concerns promptly to ensure satisfaction.
- Monitor inventory levels and assist in ordering supplies as needed.
- Communicate effectively with management, staff and customers.
Requirements
- Proven experience in a managerial role within the retail shipping industry; prior experience as an Assistant Manager is preferred.
- Some knowledge of shipping and print and graphics preferred.
- Excellent team management skills with the ability to motivate and develop staff.
- Exceptional communication skills with a focus on customer service.
- Ability to work the hours needed on the weekends.
Join our team and contribute to creating an enjoyable working environment focused on taking care of our customers while taking care of each other.
Job Type: Part-time
Pay: $18.00 - $19.50 per hour
Benefits:
- Employee discount
Shift:
- Day shift
Application Question(s):
- Either have a Florida Notary or be willing to get a Notary certification within the first 30 days of employment.
License/Certification:
- Driver's License (Preferred)
Shift availability:
- Day Shift (Required)
Ability to Commute:
- Freeport, FL 32439 (Required)
Ability to Relocate:
- Freeport, FL 32439: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $20