What are the responsibilities and job description for the Team Member/Customer Service position at The UPS Store on Cedar Rd., University Hts., OH?
Overview:
We are seeking a friendly and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their satisfaction. This is a great opportunity for someone who enjoys working in a fast-paced environment and has a passion for delivering excellent customer service.
Responsibilities:
- Greet customers in a friendly and professional manner
- Assist customers with their inquiries, concerns, and requests
- Provide product information and recommendations to customers
- Process customer orders, payments, and returns accurately
- Operate cash registers and handle cash transactions
- Maintain a clean and organized work area
- Collaborate with team members to ensure efficient operations
- Follow food safety guidelines when handling food products
- Assist with food preparation and bussing tables as needed
- Utilize point-of-sale (POS) systems to process transactions
Qualifications:
- Previous customer service experience is preferred
- Strong communication and interpersonal skills
- Excellent time management skills
- Basic math skills for cash handling and retail calculations
- Ability to work in a fast-paced environment
- Familiarity with cash registers and POS systems is a plus
- Knowledge of food safety regulations is desirable
Please note that this position may require working evenings, weekends, and holidays.
Join our team today as a Customer Service Representative and contribute to creating an exceptional customer experience!
Note: This job description is intended to provide an overview of the responsibilities and qualifications for this position. It is not exhaustive or comprehensive. The job description may be subject to change or modification at any time based on the needs of the company.
Job Type: Part-time
Pay: $13.00 - $15.00 per hour
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
Shift:
- Morning shift
Ability to Commute:
- Cleveland, OH 44118 (Required)
Ability to Relocate:
- Cleveland, OH 44118: Relocate before starting work (Preferred)
Work Location: In person
Salary : $13 - $15