What are the responsibilities and job description for the Retail Sales Associate position at The UPS Store - Retail Center Sales Associate?
SUMMARY: *
Job description
- The UPS Store, the nation’s leading franchisor of business and postal services has an excellent opportunity for a sales and service associate in a fast-paced environment. The ideal candidate will have at least one year retail experience, with excellent customer service, sales and/or print skills. Must be well-organized and professional.
- Launch your career with the industry leader in the shipping and communications business. If you have the ability to engage customers and sell products and services, you can have a rewarding career with an industry leader. Computer, printing, customer service and sales skills a plus.
- We offer a competitive wage, sales incentives, supportive management, and a fun work environment.*
- Provide customers with efficient and effective service to exceed expectations while promoting products and services to meet their needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Become a notary public within 90 days of employment and provide notary public service for all customers. (The California Secretary of State requires a CA Department of Justice/FBI background check to become a notary).
- Greet customers in a friendly manner; determine customer needs, and how to exceed their expectations.
- Deliver exceptional customer service through customer engagement and quality product delivery.
- Be knowledgeable of products and services offered and properly promote them to customers.
- Identify customer needs and offer additional services which could benefit them.
- Receive, sort and place mail in mailboxes accurately.
- Record all sales transactions completely and accurately in Point of Sale system.
- Pack contents for shipping using established procedures and products.
- Receive and prepare documents for printing.
- Operate all other software packages.
- Receive and process packages for shipping, including lifting and weighing packages, accessing shipment manifesting software, and generating labels. May require retrieving packages from customer's vehicle when requested.
- Process and document damaged shipments, late and lost package claims.
- Assist in merchandising the store, including: stocking shelves with product, ensuring clean and orderly appearance of product, informing appropriate personnel of inventory levels for re-ordering supplies.
- Perform end of day duties: reconciliation of cash, checks, money orders, credit cards, and all other transactions accurately and in accordance with company policy and procedure.
- Operate copiers, fax machines, binding equipment and all other office machines in a safe, efficient and productive manner. Help customers operate office machines located in retail area.
- General housekeeping duties.
- Other duties as assigned by management and ownership.
Job Type: Full-time
Pay: $16 - $20 per hour
Expected hours: 40 per week
Shift:
- 4-8 hour shift
- Day shift
Weekly day range:
- Every weekend
- Monday to Friday
Application Question(s):
- Shifts include weekends and are required by all hires - Please confirm that you are available for shifts scheduled on weekends.
- The Sales Associate position requires attaining and maintaining a notary public commission with the State of California. Can you pass an FBI background check required to become a CA notary public?
Education:
- High school or equivalent (Required)
Experience:
- Sales: 2 years (Required)
License/Certification:
- CA Drivers License or CA Identification Card (Required)
Work Location: In person
Job Type: Part-time
Pay: $16.00 - $20.00 per hour
Expected hours: 24 – 34 per week
Shift:
- Evening shift
- Morning shift
Ability to Commute:
- Antelope, CA 95843 (Required)
Work Location: In person
Salary : $16 - $20