What are the responsibilities and job description for the Retail Sales/Customer Service Representative position at The UPS Store - Retail Center Sales Associate?
About us
The UPS Store - Retail Center Sales Associate is a small business in Mishawaka, IN. We are professional, agile and professional.
Our work environment includes:
- Modern office setting
- Growth opportunities
- Flexible working hours
- On-the-job training
- Safe work environment
Job Overview: We are seeking a friendly and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing excellent service to our customers, handling transactions, and assisting with various retail tasks. If you have a passion for delivering exceptional customer experiences and enjoy working in a fast-paced environment, we would love to hear from you. Duties: - Greet customers with a warm and friendly demeanor - Assist customers with their inquiries, provide product information, and offer recommendations - Process transactions accurately using cash registers and point-of-sale (POS) systems - Handle cash, credit card, and other forms of payment - Maintain a clean and organized work area - Stock shelves and merchandise products as needed - Upsell additional products or services to customers - Resolve customer complaints or issues in a professional and timely manner - Collaborate with team members to achieve sales goals Skills: - Strong customer service skills with the ability to create positive interactions - Experience handling cash and operating cash registers or POS systems - Basic math skills for calculating totals, providing change, and reconciling transactions - Excellent communication skills, both verbal and written - Ability to work in a fast-paced environment while maintaining attention to detail - Time management skills to prioritize tasks effectively - Knowledge of retail sales principles and techniques is a plus We offer competitive pay rates and opportunities for career growth within our organization. If you are looking for a rewarding position where you can make a difference in the lives of our customers, apply today!
Job Types: Full-time, Part-time
Pay: $12.00 - $13.00 per hour
Expected hours: 25 – 35 per week
Benefits:
- Flexible schedule
Shift:
- Day shift
- Evening shift
- Morning shift
Ability to Relocate:
- South Bend, IN 46614: Relocate before starting work (Required)
Work Location: In person
Salary : $12 - $13
