Sales Associate

Overview
We are seeking a motivated and enthusiastic Sales Associate to join our dynamic team. The ideal candidate will possess a passion for customer service and sales, with the ability to communicate effectively and build relationships with customers. As a Sales Associate, you will play a crucial role in driving sales, providing exceptional service, and ensuring a positive shopping experience for all customers.

Responsibilities

• Greet customers warmly and assist them in finding products that meet their needs.
• Engage with customers through effective communication to promote products and services. Packaging.
• Conduct product demonstrations to showcase features and benefits, enhancing customer understanding.
• Maintain an organized and visually appealing sales floor by restocking merchandise and ensuring displays are attractive.
• Process transactions accurately using point-of-sale systems, ensuring basic math skills are applied effectively.
• Supervise junior staff when necessary, providing guidance and support to enhance team performance.
• Address customer inquiries and resolve issues promptly to ensure satisfaction.
• Collaborate with team members to achieve sales goals and improve overall store performance.

Experience

• Previous experience in retail sales or customer service is preferred but not mandatory.
• Basic math skills are essential for handling transactions and inventory management.
• Bilingual candidates are highly desirable as they can assist a diverse customer base.
• Strong communication skills are vital for engaging with customers and promoting products effectively.
• Experience in product demonstrations or supervising staff is a plus but not required.
• Delivers outstanding customer service to walk-in customers and telephone inquiries
• Continuously practices good listening skills with customers, UPS

Store team members, and leadership

• Takes ownership of the customer's shipping needs and offers viable solutions
• Takes action to learn all product and service offerings, alternative solutions, and industry trends
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others
• Maintains a clean, organized, and safe working environment
• Stays current with web based training and best practices
• Empathizes and manages demanding, impatient, and/or frustrated customers to turn a stressful event into a positive experience
• May open and/or close the store and perform end-of-day accounting, etc
• Packages shipments for safe arrival, including assembling stock boxes, building custom boxes, and properly cushioning contents
• Takes ownership of customers' packing, shipping, and/or print problems and offers viable solutions
• Note: This job description is intended to provide a general overview of the position

Join our team as a Sales Associate and contribute to creating an outstanding shopping experience while developing your skills in a supportive environment!

Job Types: Full-time, Part-time

Pay: $15.27 - $16.00 per hour

Expected hours: 35 per week

Shift:

• 10 hour shift
• 8 hour shift
• Day shift

Ability to Commute:

• Northville, MI 48168 (Required)

Ability to Relocate:

• Northville, MI 48168: Relocate before starting work (Required)

Work Location: In person

Salary : $15 - $16