The UPS Store Associate

Job Summary
We are seeking a motivated and enthusiastic Retail Sales Associate to join our team. The ideal candidate will have a passion for customer service and a strong desire to help customers find the products they need. As a Retail Sales Associate, you will play a key role in creating a positive shopping experience, driving sales, and maintaining the overall appearance of the store. The Associate is involved with profit/loss, continuous improvement, service delivery levels, personnel management, and business development.

Responsibilities

• Provide exceptional customer service by greeting and assisting customers in a friendly and professional manner.
• Demonstrate product knowledge through effective product demos and recommendations.
• The Retail Sales Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices.
• The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.
• Operate the Point of Sale (POS) system efficiently, handling cash register transactions accurately.
• Maintain stock levels by organizing merchandise on the sales floor and assisting with inventory management.
• Utilize retail math skills to assist customers with pricing inquiries and product availability.
• Ensure the sales floor is clean, organized, and visually appealing at all times.
• Collaborate with team members to achieve sales goals and enhance customer satisfaction.
• Handle customer inquiries and resolve issues promptly to ensure a positive shopping experience.

Experience

• Previous experience in retail sales or customer service is preferred but not required.
• Able to cross sell and up sell products and services
• Strong computer skills, including Microsoft Office and Adobe Suites
• Strong phone etiquette skills for handling customer calls effectively.
• Familiarity with cash handling procedures and retail operations is advantageous.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• A proactive approach to learning about products and services offered in-store.

Join our team as a Retail Sales Associate where you can contribute to an engaging shopping environment while developing your skills in sales and customer service! The UPS Store is a franchisee and is locally owned and operated.

Job Types: Full-time, Part-time

Pay: $13.00 - $14.00 per hour

Expected hours: 25 – 35 per week

Shift:

• Day shift
• Evening shift
• Morning shift

Experience:

• Phone etiquette: 1 year (Required)
• Microsoft Office: 1 year (Required)
• Sales: 1 year (Required)
• Customer service: 1 year (Required)

Ability to Commute:

• Jefferson, GA 30549 (Required)

Work Location: In person

Salary : $13 - $14