What are the responsibilities and job description for the Retail Sales Associate position at The UPS Store Shepherds Crossing #6871?
The Retail Sales Associate delivers world-class customer service to all retail customers by receiving and processing packages for shipment and operating copiers, fax machines, and point-of-sale devices. The Associate provides accurate information on our array of products, services, and best-value options.
The ideal candidate has a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.
RESPONSIBILITIES
- Delivers outstanding customer service to walk-in customers and telephone inquiries
- Takes ownership of the customer's shipping needs and offers viable solutions
- Takes action to learn all product and service offerings, alternative solutions, and industry trends
- Maintains a clean, organized, and safe working environment
- Performs other duties as assigned
QUALIFICATIONS
- High school diploma or GED required
- Good communication and people skills
- Verbal and written communication skills
- Able to lift 40 pounds