What are the responsibilities and job description for the Center Associate position at The UPS Store?
Company Description
With more than 5,000 locally owned locations across North America, The UPS Store is the nation’s largest retail network of shipping, postal, printing, and business service centers. As a wholly owned subsidiary of UPS, The UPS Store franchise locations offer consumers and small businesses a wide range of products and services in one convenient location. We have been recognized as the No. 1 Postal & Business Services franchise for 31 years straight by Entrepreneur Magazine “Franchise 500” and have received accolades from USA Today and G.I. Jobs. Our franchising opportunities are available across the U.S. and Canada.
Role Description
This is a full-time on-site role for a Center Associate located in Melbourne, FL. The Center Associate will be responsible for customer service, packing and shipping, mail and package handling, printing and copying services, and assisting with other in-center tasks. The role entails daily interaction with customers, providing them with outstanding service, handling transactions, managing inventory, and supporting the overall operation of the center.
Qualifications
- Customer service and communication skills
- Experience in packing, shipping, and mail handling
- Proficiency in printing and copying services, and basic computer skills
- Ability to manage inventory, handle transactions, and maintain a clean workspace
- Strong organizational skills and attention to detail
- Ability to work independently and as part of a team
- Previous retail experience is a plus
- High school diploma or equivalent