What are the responsibilities and job description for the Center Manager position at The UPS Store?
The Center Manager be responsible for all aspects of the Retail Store Management including, P&L, Sales, Inventory, Training, and Customer Service.
The ideal candidate has a high school diploma or GED (college coursework or a degree preferred), one year of retail store operations experience, strong supervisory/managerial/leadership skills, excellent computer/internet/software knowledge, the physical ability to perform this job (lifting, bending, etc.), and knows how to listen, follow, lead, and help the Center Manager attain defined targets. He or she must have a dynamic personality and must be able to help motivate a team to optimize performance. This is a Full Time position, and candidates must be willing and able to work a flexible schedule of 40 hours per week which may include nights (until 7pm) and weekends.
RESPONSIBILITIES
- Helps with personnel management, which includes recruiting, training, scheduling, and coaching associates
- Schedules work assignments and helps facilitate weekly or monthly staff meetings
- Monitors, evaluates, and helps maximize customer service delivery and customer satisfaction
- Helps develop and implement the store marketing program
- Helps manage Center financials and prepare/provide reporting
- Manages inventory
- Reviews daily employee timesheets and submits for payroll processing
- Helps manage Center maintenance, including cleanliness, safety, and organization
- QUALIFICATIONS
- High school diploma or GED required
- Advanced education degree, coursework, or tech school desired
- One year of supervisory experience in logistics, retail, or other relevant industry
- P&L experience preferred
- Strong computer skills, including Microsoft Office and Adobe Suites
- Outstanding phone skills
- Strong customer service skills and abilities
- Able to lift 40 pounds
- Location: 306 N Main St Rochester, NH 03867
Work Remotely
- No
Location: 306 N Main St Rochester, NH 03867
Job Type: Full-time
Pay: $45,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
Ability to commute/relocate:
- Dover, NH 03821: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- Customer service: 1 year (Required)
Work Location: In person
Salary : $45,000