What are the responsibilities and job description for the Customer Service Associate position at The Ups Store?
Job Overview
We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the face of our grocery store, providing exceptional service to our customers. Your primary responsibility will be to assist customers with their inquiries, process transactions efficiently, and ensure a pleasant shopping experience. If you have a passion for customer service and enjoy working in a fast-paced environment, we would love to hear from you.
Duties
- Greet customers warmly and assist them with their shopping needs.
- Handle cash transactions accurately using the cash register and POS system.
- Provide information about products, promotions, and store policies.
- Assist in stock management by restocking shelves and organizing inventory.
- Conduct product demos to promote sales and enhance customer engagement.
- Address customer complaints or concerns promptly and professionally.
- Collaborate with team members to maintain a clean and organized store environment.
- Sell additional products based on customer needs and preferences.
Requirements
- Previous experience in customer service or retail, preferably in a grocery store setting.
- Strong communication skills with the ability to engage effectively with customers.
- Basic knowledge of cash handling procedures and experience using cash registers or POS systems.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- A positive attitude and willingness to learn about products and services offered.
- Experience with product demonstrations is a plus but not required.
- Must be able to work flexible hours, including weekends and holidays as needed.
Join our team today and contribute to creating an enjoyable shopping experience for our valued customers!
Job Type: Full-time
Pay: $10.00 - $15.00 per hour
Expected hours: 30 per week
Shift:
- Day shift
Ability to Commute:
- Savannah, GA 31405 (Required)
Ability to Relocate:
- Savannah, GA 31405: Relocate before starting work (Required)
Work Location: In person
Salary : $10 - $15