Job Summary

The Part-Time Center Associate is responsible for delivering exceptional customer service by receiving and processing packages for courier shipment and operating various equipment. The ideal candidate will provide accurate information on products, services, and best-value options, and exhibit confidence in industry best practices.

Responsibilities

• Deliver outstanding customer service to walk-in customers and telephone inquiries.
• Practice active listening with customers, team members, and leadership.
• Take ownership of customers' shipping needs and offer viable solutions.
• Stay up-to-date on product and service offerings, alternative solutions, and industry trends.
• Operate equipment, software, and devices with expertise and be willing to teach others.
• Maintain a clean, organized, and safe working environment.
• Perform other duties as assigned.

Qualifications

• High school diploma or GED required.
• Strong computer skills, including Microsoft Office and Adobe Suites.
• Outstanding phone skills.
• Strong verbal and written communication skills, including spelling and math.
• Prompt, reliable, and responsible.
• Able to lift 40 pounds.
• Willing and able to work 25 to 30 hours per week for a 6-day work week.