What are the responsibilities and job description for the Part-Time Center Associate position at The UPS Store #?
Job Description
The Part-Time Center Associate plays a vital role in delivering exceptional customer service by receiving and processing packages for courier shipment, operating various office equipment, and providing expert advice on products and services.
Key Responsibilities
- Customer Service: Deliver outstanding service to walk-in customers and telephone inquiries, practicing good listening skills and taking ownership of shipping needs.
- Product Knowledge: Continuously learn and stay up-to-date on product and service offerings, alternative solutions, and industry trends.
- Equipment Operation: Expertly operate all equipment, software, and devices, with a willingness to teach others.
- Work Environment: Maintain a clean, organized, and safe working environment.
Requirements
- Education: High school diploma or GED required.
- Technical Skills: Strong computer skills, including Microsoft Office and Adobe Suites.
- Communication: Outstanding phone skills, strong verbal and written communication skills, including spelling and math.
- Aptitude: Prompt, reliable, and responsible, able to lift 40 pounds, and willing and able to work varying shifts, including weekends.
This role is ideal for individuals with previous retail sales experience and a passion for delivering exceptional customer service. If you are a fast learner who thrives in a dynamic environment, we encourage you to apply.
