What are the responsibilities and job description for the Part Time Sales Associate position at The UPS Store?
The Sales Associate is responsible for the sales of print, shipping and associated items. The incumbent shall provide high quality of customer service to all customers and have the ability to speak about the products and services we provide. Duties and Responsibilities 1. Greet customers, respond to questions, improve engagement with merchandise and provide outstanding customer service; 2. Facilitate the sale of our products and services, primarily print, shipping, packaging supplies and services; 3. Operate cash registers, manage financial transactions, and balance drawers; 4. Achieve established store goals; 5. Direct customers to merchandise within the store; 6. Identify the needs of the customer to provide quality customer service. 7. Identify Corporate Retail Service (CRS) clients and give quality customer service to them while offering our products and services at the same time. 8. Keep store clean and serviceable at all times. 9. Acknowledge all customers that enter the store, identify their needs via questions and respond to their needs through actions. This may include but, not limited to, shipping and drop off services, packaging services, mailbox services, faxing services, email services, sale of printing services and all other needs that the customer may identify. 10. Provide friendly customer service and sales. *This duty and responsibilities list is not all inclusive and does not include tasks and responsibilities that the incumbent may be assigned and may be changed with or without notice to the incumbent. Qualifications Qualifications include: * Education / Experience: High School / G.E.D. required is required; Bachelor’s Degree in Business is preferred. * Experience: One to three years in Business, Sales or related field is preferred. * Skills / Abilities: o Excellent Customer Service skills; o Organizational skills; o Must possess excellent writing, computer, and communication skills; must possess experience in Microsoft Office software and the ability to learn other software programs currently in use; o Ability to speak, read, write English and perform basic math; o Able to work autonomously; o Analytical and problem-solving skills; o Ability to follow oral and written instructions; o Ability to communicate effectively both verbally and in writing with coworkers, customers and the general public; o Demonstrates emotional maturity and good judgment; o Ability to handle stressful situations; * Training requirements and timelines: o Must complete all in person and on-line training in 90 days. * Other Qualifications and Characteristics o Must not have a history of disqualifying criminal convictions and must pass all required background checks; o Must be honest, trustworthy, loyal and possess a outgoing personality Working conditions * Office environment. * May be exposed to or interact with dangerous persons and/or with communicable disease. * May include evening, weekend work and/or nontraditional work schedule. o Flexible work schedule Physical requirements * May involve lifting up to 50 pounds. * Will involve standing for extended periods of time, walking, reaching, twisting, turning, kneeling, bending, squatting, stooping and going up and down stairs in the performance of daily activities. I understand the requirements of this position and certify that I can meet each of these.
Job Type: Part-time
Pay: From $14.00 per hour
Expected hours: No less than 20 per week
Benefits:
- Employee discount
- Paid time off
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
Ability to Commute:
- Brownsburg, IN 46112 (Required)
Ability to Relocate:
- Brownsburg, IN 46112: Relocate before starting work (Required)
Work Location: In person
Salary : $14