What are the responsibilities and job description for the Retail Operations Manager position at The UPS Store #?
Job Description:
The Assistant Center Manager plays a crucial role in the day-to-day operations of our retail location. As a key member of our team, you will assist the Center Manager in managing productivity, ensuring excellent customer service, and contributing to weekly and monthly reports. Your responsibilities will include monitoring cost control and expenses, participating in continuous improvement initiatives, and helping to develop business strategies. You will be involved in profit/loss analysis, personnel management, and inventory management.
About Us:
The UPS Store is a leading provider of shipping and business services. We are committed to delivering exceptional customer experiences and creating opportunities for our employees to grow and succeed.
Your Responsibilities:
* Assist with personnel management, including recruiting, training, scheduling, and coaching associates
* Schedule work assignments and facilitate staff meetings
* Evaluate and enhance customer service delivery and satisfaction
* Contribute to store marketing programs and financial management
* Manage inventory and oversee center maintenance
What We Are Looking For:
* A high school diploma or equivalent required; advanced education preferred
* One year of supervisory experience in logistics, retail, or a related field
* Strong computer skills, including Microsoft Office and Adobe Suites
* Excellent communication and customer service skills
The Assistant Center Manager plays a crucial role in the day-to-day operations of our retail location. As a key member of our team, you will assist the Center Manager in managing productivity, ensuring excellent customer service, and contributing to weekly and monthly reports. Your responsibilities will include monitoring cost control and expenses, participating in continuous improvement initiatives, and helping to develop business strategies. You will be involved in profit/loss analysis, personnel management, and inventory management.
About Us:
The UPS Store is a leading provider of shipping and business services. We are committed to delivering exceptional customer experiences and creating opportunities for our employees to grow and succeed.
Your Responsibilities:
* Assist with personnel management, including recruiting, training, scheduling, and coaching associates
* Schedule work assignments and facilitate staff meetings
* Evaluate and enhance customer service delivery and satisfaction
* Contribute to store marketing programs and financial management
* Manage inventory and oversee center maintenance
What We Are Looking For:
* A high school diploma or equivalent required; advanced education preferred
* One year of supervisory experience in logistics, retail, or a related field
* Strong computer skills, including Microsoft Office and Adobe Suites
* Excellent communication and customer service skills
