What are the responsibilities and job description for the Retail Store Assistant Manager position at The UPS Store #?
The Assistant Store Manager role at The UPS Store is a key position in our retail locations. This individual will assist the Store Manager in overseeing daily operations, ensuring excellent customer service, managing productivity, and controlling expenses.
Key Responsibilities
- Personnel management, including recruiting, training, scheduling, and coaching associates
- Scheduling work assignments and facilitating staff meetings
- Monitoring and maximizing customer service delivery and satisfaction
- Working weekends as required
- Developing and implementing store marketing programs
- Managing store financials and reporting
- Inventory management
- Reviewing employee timesheets and submitting for payroll processing
- Oversighting store maintenance and organization
Requirements
- 2-3 years of customer-facing supervisory experience in retail
- Availability to work weekends (Sat & Sun) as required
- High school diploma or GED required
- Advanced education degree or coursework desired
- P&L experience preferred
- Strong computer skills, including Microsoft Office and Adobe Suites
- Excellent phone and customer service skills
Benefits
- 10-store network providing advancement opportunities
- Flexible hours with no late nights
- Sick pay
- Medical, dental, and vision insurance
- Holidays
- 401K Retirement Savings Plan with match
- Paid training
- Employee discounts
- Uniforms provided
- Free parking
