What are the responsibilities and job description for the Retail Store Associate (Part-Time) position at The UPS Store?
Do you enjoy helping people? Are you looking to work in a fast-paced and fun environment? The UPS Store on Lemmon Drive in Reno is looking for part-time sales associates!
Applicants must submit a resume.
Location:
216 Lemmon Drive, Reno, NV 89506
(We are not the main UPS warehouse)
Benefits:
- UPS Employee Discounts
- Holiday Bonus***
- Flexible Schedule
The ideal candidate must be a motivated learner who makes an effort to learn all aspects of the business.
Responsibilities and Duties:
- Smile. Greet customers. Have our customers' needs in mind.
- Deliver exceptional and efficient customer service through customer interaction and quality product delivery.
- Maintain a clean and organized work environment.
- Process and scan Amazon returns.
- Process internet / cable returns.
- Receive, sort, and place mail in mailbox modules accurately.
- Record all sales transactions on POS and accurately process cash, check, and credit card transactions. Print reports as requested.
- Pack contents for shipping using UPS established packing procedures and products.
- Operate all other software packages (Microsoft Word, Excel). Must be computer literate.
- Receive and process packages for courier shipping.
- Handle customer complaints and shipping errors, including making calls, retrieving old invoices, and shipping details for shipping claims.
- Assist in merchandising the center, including: stocking shelves with product, ensuring a clean and orderly appearance of product, informing appropriate personnel of inventory levels for re-ordering supplies.
- Hang up new UPS promos / UPS advertisements.
- Close out of POS to include: reconciliation of cash, checks, credit cards, and all other transactions accurately and in accordance with UPS Company Policy and Procedure.
- Operate copy machines, fax machines, binding and laminating equipment and all other office machines in a safe, efficient and productive manner.
- Help customers operate office machines.
- General other housekeeping duties.
Qualifications and Skills:
- Can work both independently and as a team member.
- Reliable and responsible
- Punctual
- Detail-oriented
- Outstanding organizational and time management skills.
- Strong communication skills
- Friendly and helpful
- Has a professional appearance
- Strong computer and internet skills (must be familiar with Microsoft Office)
- Has at least a High School diploma or GED
- Excellent customer service skills
- Excellent typing skills
- Retail sales experience
- Has experience with up-selling and cross-selling products and services
- Able to lift and carry heavy loads up to 50 pounds
- Can work some weekends
Must be available to work Saturdays and Sundays.
Must have reliable transportation.
Salary: $15 - $17/hour (depending on experience).
***Holiday Bonus is during our Christmas Peak Season
Working at UPS means being part of something bigger: a workplace with opportunities, career growth, great pay, flexible hours and inclusion.
Apply Today! Join Our Team!
Job Type: Part-time
Pay: $15.00 - $17.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 4 hour shift
- Day shift
- Evening shift
- Morning shift
Education:
- High school or equivalent (Preferred)
Experience:
- Retail Sales: 1 year (Preferred)
- Customer Service with same employer: 1 year (Preferred)
Ability to Relocate:
- Reno, NV 89506: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $17