What are the responsibilities and job description for the Retail Store Representative position at The UPS Store?
At The UPS Store, we are looking for a Customer Service Specialist to provide exceptional service to our customers.
Job Description:
As a Customer Service Specialist, you will be responsible for greeting and assisting customers, providing expert guidance on our services and products, and processing shipments and payments.
You will work closely with the store team to achieve sales targets and contribute to the overall success of the store.
The ideal candidate will have strong communication skills, be able to multitask, and thrive in a fast-paced environment.
Responsibilities:
- Greet and assist customers with enthusiasm and build rapport to drive sales and loyalty.
- Provide expert guidance on services and products to meet each customer's unique needs.
- Process shipments, pack items securely, and ensure accurate documentation.
- Operate printing and copying equipment delivering high-quality results timely.
- Handle mail and packages with care and efficiency.
Benefits:
- Paid comprehensive training and ongoing support to help you succeed.
- Flexible hours with shifts ending at 6:30PM Monday-Friday and no late weekends.
- Sick Pay
- Dental and vision insurance
- 401K Retirement Savings Plan with match
- Opportunities for growth and advancement within our multi-location ownership structure.
