Sales Associate

SUMMARY:

Quality customer service to all customers. (Looking for part time and full time staff members: (Part time staff to work 10-20 hours a week with some weekends as needed. Full time 30-38 hours a week)

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

· Smile. Greet customers and determine how to exceed their expectations.

· Deliver exceptional customer service through customer interaction and quality product delivery.

· Receive, sort and place mail in mailbox modules accurately.

· Record all sales transactions on POS and accurately process cash, check and credit card transactions. Print reports as requested.

· Pack contents for shipping using established procedures and products.

· Operate other software packages.

· Receive and process packages for courier shipping, including lifting and weighting packages on scale, accessing Manifesting software, generating labels and retrieving from customer's vehicle when requested.

· Write documents for traces and shipping claims.

· Assist in merchandising the center, including: stocking shelves with product, ensuring a clean and orderly appearance of product, informing appropriate personnel of inventory levels for re-ordering supplies, being informed of product specifics.

· Close out of POS to include: reconciliation of cash, checks, credit cards, and all other transactions accurately and in accordance with Company policy and procedure.

· Notify manager or owner when there are discrepancies in EOD, cash register or bank deposits.

· Operate copiers, fax machines, binding equipment and all other office machines in a safe, efficient and productive manner. Help customers operate office machines.

· General housekeeping duties.

QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

· Computer, POS, printing and customer service experience in a retail environment highly desirable.

Language Skills:

· Ability to use tact and diplomacy to maintain harmonious relationships with customers in person and over the phone.

· Excellent verbal and written communication skills.

Other Skills and Abilities:

· Ability to lift 40 lbs regularly.

· Ability to stand for extended periods of time. Manual hand dexterity required to operate POS, copiers and complete customer paperwork.

Flexible Schedule: Hours of operation 8-6:30, M-F, Sat 9-3:00, Sun 11:30-4:30

Job Types: Full-time, Part-time

Pay: $10.00 - $15.00 per hour

Expected hours: 18 – 37 per week

Benefits:

• Flexible schedule

Shift:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift

Ability to Commute:

• Hendersonville, TN 37075 (Preferred)

Work Location: In person

Salary : $10 - $15