What are the responsibilities and job description for the Clinical Office Coordinator position at The US Oncology Network?
Job Summary: The US Oncology Network is seeking a skilled Clinical Office Coordinator to join their team. As a key member of the healthcare services team, you will be responsible for providing exceptional patient support and administrative assistance to ensure seamless care delivery.
About Us: At The US Oncology Network, we are dedicated to delivering high-quality cancer care to patients across the United States. Our team of highly experienced caregivers is committed to providing compassionate support and evidence-based treatment options tailored to each patient's unique needs.
Responsibilities:
Requirements:
Benefits:
About Us: At The US Oncology Network, we are dedicated to delivering high-quality cancer care to patients across the United States. Our team of highly experienced caregivers is committed to providing compassionate support and evidence-based treatment options tailored to each patient's unique needs.
Responsibilities:
- Greet patients and visitors in a prompt, courteous, and professional manner.
- Register and schedule appointments for patients efficiently and accurately.
- Manage incoming calls, respond to routine questions, and route messages to appropriate personnel.
- Process patient paperwork, collect co-pays, and balance accounts.
- Maintain accurate records, update demographics, and notify staff of cancellations or changes.
Requirements:
- High school diploma or equivalent required.
- Some receptionist or office experience preferred.
- Proficiency with computer systems and Microsoft applications (Outlook, Word, Excel) essential.
- Demonstrate adaptability, work commitment, and quality focus.
Benefits:
- Medical, dental, and vision insurance.
- 401(k) plan with employer match.
- Short-term and long-term disability coverage.
- Employee Assistance Program (EAP).