What are the responsibilities and job description for the Assistant General Manager position at The Valentine | TN?
Company
Summary
ELIA
Group is a multi-faceted, fully integrated real estate and hospitality company
that acquires, develops, and manages commercial properties in landmark
locations throughout the United States. In Real Estate & Development and Hospitality,
we don’t sit back and let things happen, we make things happen! Whether we’re
crafting deals or cocktails, our unparalleled attention to detail leads to
award-winning real estate development and hospitality projects.
Job Summary
We are
looking for a motivated, seasoned and numbers oriented Assistant General
Manager to support the management of our high-volume traditional Broadway Honky
Tonk : The Valentine. In this role, you will assist the General Manager in
overseeing all facets of the operation, encompassing restaurant management,
customer guest service, team training and development, financial oversight, and
overall establishment success. Come help us throw a party!
This role is
ideal for a dedicated leader with a robust background in the hospitality
industry who is skilled at delivering outstanding guest experiences.
What You’ll Be Doing (Key Responsibilities)
- Support the General Manager in managing daily
operations for both front-of-house and back-of-house, ensuring seamless food
service and guest interaction.
strategic plans to meet business goals and maximize profitability.
environment for all staff.
management of staff, upholding high service standards.
providing constructive feedback to enhance employee engagement and
productivity.
to engage with guests and guarantee their satisfaction.
complaints or issues.
revenue and elevate the venue’s standing.
cleanliness and appropriate ambiance.
forecasts, and cost containment strategies.
issues, making adjustments as needed.
a continuous focus on quality and guest satisfaction.
vendors to ensure top-quality ingredients and products are available.
and manage costs effectively.
regulations are met.
and procedures.
implement promotional strategies.
What
We Expect of You
At ELIA,
we use our unique experience and contributions to deliver more than value – we
set new standards! We seek someone that is looking for more than a job – we
want to work with someone who is as passionate as us about what we do and how
we go about doing it.
Your
success with us requires these qualifications :
years of full-service, high-volume restaurant / bar management experience.
experience in leadership and team management.
financial acumen with a solid grasp of budgeting and cost
management.
communication skills and interpersonal abilities.
understanding of fine dining trends, culinary techniques, and customer
preferences.
to perform well in a fast-paced and high-pressure environment.
with reservation systems and point-of-sale software preferred.
degree in Hospitality Management, Business Administration, or related
field is advantageous.
in conflict resolution, with strong interpersonal skills.
guest-oriented, and possessing superior organizational / time management
skills.
in inventory management and problem-solving for food and beverage
operations.
in food safety and responsible alcohol service.
Competitive Salary and Great Benefits
insurance
insurance
insurance
Discount
Physical Requirements
At ELIA, we are all about setting you
up for success! The physical demands described here are representative of those
you must possess to successfully perform the essential functions of this role.
This is primarily an office role that
requires you to remain in a stationary position for long periods of time
although standing in, and moving between, work areas may be required. You will need to be able to operate a
computer and other office productively machinery, such as a calculator, copy
machine, and computer printer, for a significant part of each day. This role
frequently requires you to move around our office or our other properties. This role occasionally requires the ability
to move objects weighing up to 25 pounds. You will also need to be able to
operate a motor vehicle to visit various properties and meeting sites and
communicate effectively in person, before groups, and over the telephone.
Other
Duties
Please
note this job description is not designed to cover or contain a comprehensive listing
of activities, duties or responsibilities that are required of the employee for
this job. Duties, responsibilities and activities may change at any time with
or without notice.