What are the responsibilities and job description for the Front Desk/Spa Desk/Tennis Receptionist position at The Valley Athletic Club?
Email resume to: marianna.valleyac@gmail.com
JOB POSTING: https://tinyurl.com/yxnjj2ym
CAREERS LINK: https://www.valleyac.com/careers
The Valley Athletic Club; a family friendly 180,000 square foot health and fitness facility offering indoor & outdoor pools, indoor & outdoor tennis, indoor & outdoor pickleball courts, racquetball courts, gymnasiums, workout areas, group fitness classes, children’s activity center, personal training w/ private training studios, pilates apparatus, steam rooms, saunas, jacuzzis & more. With an emphasis on health & well being, customer service, member experience, and facility cleanliness, we are here to make a difference in the lives of others in both big and small ways each and every day.
Position:
- Front Desk Customer Service Representative
Part-time / Full-time:
- Part-time & Full-time
Schedule:
- Varies
- Weekend and evening availability
Qualifications - License/Certification:
- Customer Service experience preferred
- Must be at least 18 years old
Essential Duties & Responsibilities (other duties may be assigned):
- Exceptional Customer Service
- Courteous, positive, friendly, and professional communication skills with customers and team members while multitasking and prioritizing to accomplish duties
- Strong problem solving skills
- Phone answering skills
- Ability to make member/customer reservations efficiently
- Strong written and verbal communication skills
- Solid computer skills
- Emphasis on keeping area organized, clean and sanitized
- Ability to independently follow a checklist of duties and responsibilities
- Ability to learn and consistently apply policies and procedures
- Ability to maintain a positive attitude in a professional, team oriented environment
Benefits (must work at least 2 shifts per week to receive benefits):
- Complimentary Gold Level Valley Athletic Club membership
- Free yoga, dance, indoor cycling, Les Mills and Pilates mat classes
- Free access to indoor and outdoor pools, steam room, jacuzzi and sauna
- Free use of tennis, racquetball & pickleball courts
- Free childcare while on shift
- Paid Sick leave
- Valley & VSpa discounts on cafe, youth programs, swim lessons, personal training & pilates sessions, tennis/pickleball/aquatics lessons, spa services, spa products & Valley business partner amenities
- Benefits for full time employees:
- Medical, Dental & Vision insurance
- 401K w/ generous employer match
- Paid vacation
- Paid holidays
Pay:
- $20 - $22 per hour
How to apply:
- Complete an online application at www.valleyac.com/careers
The Valley is an Equal Opportunity Employer & Drug Free Employer. We perform pre-employment and random drug screenings.
Job Type: Part-time
Pay: $20.00 - $22.00 per hour
Benefits:
- On-the-job training
Shift:
- 4 hour shift
- 8 hour shift
- Evening shift
- Night shift
Work Location: In person
Salary : $20 - $22