What are the responsibilities and job description for the MANAGER - LEISURE SALES AND MARKETING ACCOUNT position at The Venetian Las Vegas?
Position Overview :
The primary responsibility of the Manager – Leisure Sales and Marketing Account is to develop, promote and contract leisure frequent individual traveler business to maximize hotel occupancy / revenues and average daily rates.
All duties are to be performed in accordance with departmental and The Venetian Resort’s policies, practices, and procedures.
Essential Duties & Responsibilities :
Meet and exceed goals and financial goals set by management.
Collaborate with the Executive Director of Leisure Sales and Marketing to develop and execute sales and marketing plans including occupancy recovery programs that align with financial objectives throughout the year.
Identify, negotiate and manage new partner contracts and co-op marketing opportunities as approved by management in order to maximize market share and achieve desired outcomes.
Provide support to Leisure Sales and Marketing Managers based on extensive knowledge of market and collaborate sales and marketing plans aligning with the departments strategic objectives.
Develop strategic suggestions to maximize revenue streams through partnerships to Resort.
Travel and make presentations throughout target markets to desired partners and agencies to ensure The Venetian Resort’s products, rate codes and offers are well known by agents and accurately displayed.
Communicate updates, changes and offers related to The Venetian Resort and partnerships verbally and in writing as needed internally and externally.
Manage within the defined sales roles, internal sales processes and company policies and procedures.
Additional Duties & Responsibilities :
Collaborate with all internal departments.
Identify ways to improve business process and function for the benefit of the organization.
Engage with cross functional departmental leaders and team members to develop and coordinate tactics.
Manage and delegate tasks / responsibilities to the assigned Leisure Sales Coordinator to ensure highest level of account service business and support.
Extensive travel and participation in sales calls, site inspections, family trips, entertainment, networking events, training (as assigned) midweek, evenings and weekends as needed.
Support other members of the Leisure Sales Team as needed.
Work within the defined sales process and CRM system.
Focus on achieving the goals or objectives of the department using staff and budgetary resources.
Evaluate the schedule or timelines related to the completion of assignments, while maintaining service and / or product quality.
Safety is an essential function of this job.
Consistent and regular attendance is an essential function of this job.
Performs other related duties as assigned.
Additional Duties & Responsibilities :
Company Standards of Conduct
All The Venetian Resort Team Members are expected to conduct and carry themselves in a professional manner at all times. Team Members are required to observe the Company’s standards, work requirements and rules of conduct.
Minimum Qualifications :
21 years of age.
Proof of authorization / eligibility to work in the United States.
High School Diploma or equivalent.
Bachelor’s Degree.
Experience in Business, Marketing or Hospitality preferred.
5 years’ experience in 5 star / luxury market, hotel sales, or product management through Wholesale, OTA or Travel Agency.
Proficient in applications such as Microsoft Excel, Access, Word and Power Point.
Experience with Synxis, HBSI and Sabre preferred.
Established relationships with account decision makers preferred.
Must be able to obtain and maintain any certification or license, as required by law or policy.
Strong interpersonal skills with the ability to communicate effectively with guests and other Team Members of different backgrounds and levels of experience.
Must be able to work varied shifts, including nights, weekends and holidays.
Physical Requirements :
Must be able to :
Lift or carry 20 pounds, unassisted, in the performance of specific tasks, as assigned.
Physically access all areas of the property and drive areas with or without a reasonable accommodation.
Maintain composure under pressure and consistently meet deadlines with internal and external customers and contacts.
Ability to interact appropriately and effectively with guests, management, other team members, and outside contacts.
Ability for prolonged periods of time to walk, stand, stretch, bend and kneel.
Work in a fast-paced and busy environment.
Work indoors and be exposed to various environmental factors such as, but not limited to, CRT, noise, dust, and cigarette smoke.
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