What are the responsibilities and job description for the Sr Engineer - iSeries Power Systems position at The Venetian Resort Las Vegas?
Position Overview
The primary responsibility of the Sr Engineer – iSeries Power Systems is to implement, administer, and lead IBM Powers Systems and external storage.
All duties are to be performed in accordance with departmental and The Venetian Resort’s policies, practices, and procedures.
Essential Duties & Responsibilities
- Accountable for new project development and enhancements to existing system programs and functions using iSeries / Power Systems environment.
- Provide Training and mentoring skills to iSeries / Power System Engineers I and II.
- Provide support and subject matter expertise for installations, configurations, maintenance and support of iSeries / Power Systems with regard to physical hardware, OS and virtualized environments to ensure proper performance and up-time.
- Resolve escalated complex service requests and incidents assigned to the team through the Help Desk Ticketing System as related to iSeries / Power Systems activities.
- Interact with vendors on support agreements (scope development), ticket management and issue escalations.
- Participate in projects to improve systems, processes and service delivery quality within the department.
- Perform analysis of utilization and performance of iSeries / Power Systems resources to ensure effective and efficient operations. Develop data to support any identified issues. Provide metrics to track issues which measure effectiveness of proposed solutions.
- Perform OS Administration (iSeries / Power System) activities like – Configuring users, creating and maintain file systems shares, backup, and permissions.
- Monitor server performance and error logs to identify and address issues, assuring continuity of services using various administrative management tools.
- Provide implementation, support, maintenance and documentation of server software and hardware configurations.
- Perform server software and hardware upgrades, patches (PTFs) and repairs using iSeries / Power System.
- Safety is an essential function of this job.
- Consistent and regular attendance is an essential function of this job.
- Performs other related duties as assigned.
Company Standards of Conduct
All Venetian Team Members are expected to conduct and carry themselves in a professional manner at all times. All Team Members are required to observe the Company’s standards, work requirements and rules of conduct.
Minimum Qualifications
Demonstrated high experience in :
Working knowledge of :
Strong interpersonal skills with the ability to communicate effectively with guests and other Team Members of different backgrounds and levels of experience.
Must be able to work varied shifts, including nights, weekends and holidays.
Physical Requirements
Must be able to :
Lift or carry 50 pounds, unassisted, in the performance of specific tasks, as assigned.
Physically access all areas of the property and drive areas with or without a reasonable accommodation.
Maintain composure under pressure and consistently meet deadlines with internal and external customers and contacts.
Ability to interact appropriately and effectively with guests, management, other team members, and outside contacts.
Ability for prolonged periods of time to walk, stand, stretch, bend and kneel.
Work in a fast-paced and busy environment.
Work indoors and be exposed to various environmental factors such as, but not limited to, CRT, noise, dust, and cigarette smoke.
