Fulfillment Specialist

Job Title: Fulfillment Specialist

Department: Distribution

Position Type: Non-Exempt/Full-time (40 weekly hours)

Salary/Pay: $18/hour

Reports To: Distribution Manager

It is the policy of The Verdes Foundation to provide equal employment (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity, and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, The Verdes Foundation, will provide reasonable accommodations for qualified individuals with disabilities. 

The Verdes Standard:

Joining Verdes as a Fulfillment Specialist means embodying our core values and exceeding the high bar we set. We seek individuals who:

• Exceed Expectations: Consistently go above and beyond, performing both the small and significant tasks that create exceptional experiences.
• Continuous Improvement: Strive to get better every day, embodying a growth mentality that values and seeks out ongoing enhancements in all areas.
• Initiative: Proactively improve the operations and outcomes within your scope of work, taking ownership of positive changes.
• Integrity: Uphold ethical standards in all actions, acknowledge errors, and steadfastly honor commitments.
• Courageous Conversations: Communicate with honesty and directness, valuing clarity and kindness in all interactions.
• Responsiveness: Commit to addressing queries and concerns within 24 hours, showcasing a responsive and service-oriented attitude.

Job Summary:

As a Fulfillment Specialist, you will play a critical role in ensuring the precise and efficient fulfillment of Verdes’ store and wholesale orders. You will be at the heart of our distribution operations, managing inventory levels, preparing orders, and ensuring adherence to our ISO9001:2015 quality management system. Your high attention to detail and dedication to the Verdes standards will be the key to your success in this role.

Responsibilities/Essential Functions:

• Fulfill store and wholesale orders with meticulous accuracy, ensuring each order is assigned and prepared according to the Verdes Standard.
• Actively participate in inventory control, identifying low stock levels and communicating effectively to prevent product and supply shortages.
• Ensure meticulous accuracy in receiving inventory into our system, verifying each item against delivery manifests to maintain precise records.
• Conduct thorough inventory audits regularly to confirm the accuracy of stock levels and eliminate the risk of diversion, contributing to the integrity of our distribution network.
• Work collaboratively across distribution and back-of-house departments to support business needs and operational efficiency.
• Contribute to the continuous improvement of distribution processes, always seeking ways to enhance performance and productivity.
• Conduct thorough quality control checks to ensure that all items fulfill Verdes' stringent quality standards before distribution.
• Collaborate across functions, particularly within the distribution department, to support the overall business needs.
• Support the production departments by assisting with the finishing of products, including labeling, packaging, and aiding kitchen and lab staff.
• Manage sub-lotting of products from larger batches for individual orders, ensuring traceability and compliance with transfer manifests.
• Implement barcoding for products accurately, facilitating efficient distribution tracking.
• Adhere to the ISO9001:2015 QMS program, incorporating its principles into all stages of product handling, from digital and physical receipt to inventory audits.
• Manifest and transport products to retail locations as required, adhering to established routes, delivery schedules, and maintaining a safe driving record.
• Maintain accurate transportation logs and documentation, complying with DOT and RLD regulations and safety standards at all times.
• Perform other duties as assigned, always with a focus on quality and efficiency.

Required Skills:

• Unwavering attention to detail to ensure the accuracy and quality of all fulfillment processes.
• Strong organizational skills to manage complex tasks and maintain an orderly workflow.
• Effective time management skills, with the ability to meet critical deadlines and prioritize tasks.
• Initiative and independence, with a self-starter attitude that drives you to take action and solve problems.
• Emotional intelligence to navigate workplace dynamics and foster positive relationships.

Computer/Technical Responsibilities:

• Proficiency in Microsoft Office Suite and industry-related software such as Dutchie, BarTender Inc., and SharePoint.
• Competence in Dutchie for streamlined fulfillment processes, including sub-lotting, barcoding, and auditing.

Qualifications and Educational Requirements:

• Preferred experience in cannabis or a related distribution field.
• Valued experience with inventory audits and a track record of process improvement.

Physical and Emotional Requirements:

• Capable of repetitive motion and fine motor skills for packaging and labeling tasks.
• Ability to stand or sit for prolonged periods and manage occasional lifting of up to 50 lbs.

Compensation/Hours:

• Competitive wage of $16.50/hour, with 40 hours per week expected. The role requires availability from Monday to Friday, with some weekends and holidays, and typical hours from 8:00 am to 5:00 pm (schedule to be finalized with the supervisor).