What are the responsibilities and job description for the Host - Meridian position at The Village Dallas?

At The Village Dallas, we want to hire and nurture positively motivated, enthusiastic people in the best way to serve our residents and achieve our goals- and trust us, we have BIG goals! The Village Dallas is a 307 acre residential apartment community with a mixed-use lifestyle project stocked full of good food, fun entertainment, and awesome people. Ready to love where you work? Let's get started!

Welcome to Meridian, a vibrant dining destination where the art of live fire grilling meets the flavors of the world.

Created by a remarkably talented chef, this restaurant reimagines American cuisine by blending bold, smoky elements with global inspirations

JOB SUMMARY

A Host is the first and last person the guest interacts with. He / She always maintains a warm, welcoming, and professional demeanor at his / her post. The host is under the direction and training of their Meridian management team and will always communicate openly with the team on any issues or opportunities throughout their shift.

KEY RESPONSIBILITIES

Always greet guests with a smile and warm welcome.
Keep the host stand well organized and free of clutter. Set up stand from the guest's perspective
Be confident and informative when answering the phone. Smile when talking on the phone
Be knowledgeable about all policies and procedures. Be sure to communicate them to each party
Assist servers and bartenders in fulfilling any guest needs in your down time
Be knowledgeable about the restaurant's floor plan. Know table numbers, as well as seat numbers
Strive to give accurate quote times when on a wait to manage guest expectation
Constant communication between Host and MOD about quote time and guest issues is vital to the success of each shift
Be knowledgeable about all menus, and aware of when our food menus change over throughout the day
Keep all entrance ways clean and free of clutter. Ensure glass doors and entryway windows are free of fingerprints and smudges throughout the shift
Perform other reasonable job duties as requested by leader

KNOWLEDGE, SKILLS, & QUALIFICATIONS

High School Diploma or related preferred

Minimum 1 years experience in an upscale restaurant preferred

Maître d' or concierge experience a plus

Knowledge of seating and reservation systems

Friendly, courteous, and well-spoken

Excellent communication skills- especially being able to refocus any negative situation

Passion for product, people, and teamwork

Organized, creative, and detail oriented with the ability to be flexible

Ability to effectively engage in individual conversations as well as with groups

Operate with passion, integrity, and respect for both internal team members and external guests

Ability to work a varied schedule including nights, weekends, and holidays as needed.

PHYSICAL REQUIREMENTS

Must be able to lift, push, pull, and move product, equipment and supplies up to fifty (50) pounds

Work requires the following motions : bending, twisting, squatting and reaching.

This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time. Village Hospitality is an equal opportunity employer and fosters a workplace comfortable for all types of people to work and grow without regard to gender, race, religion, ethnicity, nationality, or sexual orientation.

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What are the responsibilities and job description for the Host - Meridian position at The Village Dallas?

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