Psychiatric Case Manager

REQUIREMENTS & QUALIFICATIONS:

• BA/BS in child development, psychology, social science, or related field required OR

Certified Nursing Assistant OR Vocational Nursing license and 2 yrs working in a fast-paced health environment assisting physicians, psychiatrists, nurse practitioners

• Minimum 1-year experience with DMH documentation preferred
• Bilingual (Spanish/English) required
• CPR & First Aid Certified
• Strong time management and organizational skills
• Self-directed, efficient and effective in problem solving and managing multiple demands and objectives
• Excellent written, communication, assessment, triage, and crisis management skills
• Demonstrates time management skills; ability to orient, schedule, and coordinate staff
• Collaborate with DCFS and Probation for children in the child welfare system
• 2 plus years of direct experience working with children, adolescents, and families
• Experience with EHRS
• Basic computer skills, Microsoft Office, Word, Excel, Power point, Outlook and Internet
• Hybrid onsite in office minimum 50% of work week (subject to change at any time based on position demands).

ESSENTIAL DUTIES & RESPONSIBILITIES:

1. Respond promptly to initial referrals; conduct screenings/triage, track/log and manage client's medication status
2. Prep all agency and court documentation regarding medication authorization for psychiatry appointments; complete and submit to appropriate entities
3. Schedule psychiatrists' appointments and follow-ups, maintain appointment calendar, coordinate reminder calls, enter/scan/upload appropriate information into EHRS; email weekly appointment schedule to therapists/supervisors; track no-shows/cancellations
4. Assist psychiatrist in the medication appointment session
5. Liaison between psychiatrist, pharmacy, court, primary care, agency programs, etc. by facilitating optimal communication between all parties; obtain/complete documentation
6. Consult with team members and take necessary steps to address mental health, social, emotional, and medication needs of clients by bridging communication between team members, psychiatrist, client, and family involved in treatment
7. Complete lab request forms as needed in a timely manner
8. Input documentation into EHRS with a quality of documentation that meets or exceeds The Village Family Services, county, state and federal standards
9. Collaborate with the agency's treatment team to support coordination and continuum of integrated care between all professional and community agencies
10. Provide linkage to resources and advocate on client's behalf for services to stabilize and promote improved functioning
11. Attend case conference/case planning meetings as required or necessary to ensure coordination of care.
12. Attend staff development and general staff meetings
13. Maintain client confidentiality as per agency standards
14. Assist with Medi-Cal eligibility checks and follow up as needed
15. Conduct all functions in accordance with Agency guidelines, policies and procedures
16. Comply with applicable professional licensing or certification requirements and ethics
17. Arrange work schedule or required hours to the benefit of the program
18. Perform other duties necessary or in the best interest of the agency as assigned

Physical Activity:

• Reaching, Standing, Typing, Talking, Hearing, Repetitive Motion
• Sedentary work. Exerting up to 15 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body
• The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading
• The worker is not substantially exposed to adverse environmental conditions

Benefits:

• 401(k) 401(k) matching up to 4%
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Salary Range: $23.82/hr-$37.00/hr

FLSA Status: Non-Exempt/Part-Time

Knowledge, Skills and Abilities

The statements contained herein describe the scope of responsibility and essential functions of this position, but should not be considered to be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other areas.