Memory Care Leader

The Memory Care Leader is responsible for providing care and education to residents with dementia while adhering to current federal, state, and local standards, guidelines, and regulations that govern long-term care facilities.

Duties and Responsibilities

• Coordinates the leadership team and responsibility for general daily operations of the Legacy Lane programs on the health campus.
• Manages the Best Friends Forever (BFF) Program, including monthly team education.
• Ensures Daily Rhythms activity programming occurs according to company standards.
• Maintains the Department Leader Rounding binder and partners with the Executive Director to ensure follow-up.
• Assists in maintaining an appropriate resident population as outlined in the company's memory care move-in/move-out criteria.
• Participates in memory care Resident First Meetings/Service Plans and assists family members through the campus care continuum.
• Develops and maintains relationships with resident family members to ensure excellent customer service.
• Provides and reviews Family Orientation Guides with new family members.
• Maintains open communication with the campus staffing coordinator to ensure consistent dementia staffing and support on the Legacy.
• Interviews potential Legacy team members to ensure they possess basic skills needed to work with residents with dementia.
• Maintains a dementia-safe environment through daily resident room and Lane rounds, management of noise, and other environmental stimuli throughout the Lane.
• Oversees and regularly assists with meal service according to the company's Family Style Dining Standards.
• Leds efforts to educate campus staff and the community in dementia-related topics and acts as a campus Dementia Champion.
• Partners with marketing to ensure First Impression Standards are in place and ensures tour readiness on the Lane.

Qualifications

• High school diploma or equivalent.
• Unencumbered LPN License in the state where this position is located.
• At least one year of dementia care experience in a healthcare, senior living industry, or long-term care environment preferred.
• Preferred background and experience in a social or recreational program within the last year.
• Exemplary computer skills, including knowledge of the Microsoft Office Suite of products.

About The Villages at Oak Ridge

We are a proud member of Trilogy, a Fortune Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work. We strive to create a workplace that is inclusive and supportive of all employees.