What are the responsibilities and job description for the Food & Beverage Supervisor position at The Vineta Hotel?
INFORMATION
Oetker Collection hotels are true masterpieces located in the world’s most desirable destinations. Each property is a landmark and a timeless icon of elegance. With deep devotion to local culture and community, our Hosts of Choice preserve a tradition of legendary European hospitality and genuine family spirit that began in 1872.
The collection includes L’Apogée Courchevel, Le Bristol Paris, Brenners Park-Hotel & Spa in Baden-Baden, Hôtel du Cap-Eden-Roc in Antibes, Château Saint-Martin & Spa in Vence, The Lanesborough in London, Eden Rock-St Barths, Jumby Bay Island in Antigua, Palácio Tangará in São Paulo, Hotel La Palma in Capri, The Vineta Hotel in Palm Beach, and more than 150 private villas around the globe.
The Vineta Hotel - situated in the heart of Palm Beach, the Vineta Hotel will be located just two blocks off Worth Avenue. Set soon, the hotel will be reborn following a top-to-bottom renovation.
The Vineta Hotel invites you to join its teams and offers you the best opportunities for career and development within the amazing Oetker Collection Hotels.
The team of the Vineta are waiting for you to have an exceptional experience!
Job Description
Contract
Palm Beach, Florida, USA
MISSIONS
Position Profile
Through consistent application of Oetker Collection's core guidelines and effective hands-on management, leadership, and direction, assist the Restaurant Manager to ensure the highest quality standards of the Restaurant operation, maximizing the balance between Team Member, Guest, and Owner satisfaction.
With high integrity, assists to lead team members in providing Oetker Collection hospitality according to brand service deliverables, ensuring that guests experience the highest quality 5-star service standards.
Interact with guests to review and evaluate degree of satisfaction with the Restaurant; recommend and implement new initiatives when necessary to keep up with demand and market changes; investigate and resolve beverage or food quality and service complaints, ultimately maximize profits through outstanding customer service.
Through personal presence, style, and a dynamic personality, inspire a high level of warmth and professionalism amongst the restaurant’s team, modelling a genuine personal commitment to service excellence and an emotional sense of gracious hospitality.
Participate in recruitment, assist to manage team members and effectively coach, train, motivate, communicate, recognize, schedule, provide performance feedback, maintain high levels of team spirit, and conduct performance correction if required.
Ensure compliance to all hotel policies, standards, and core practices.
Assists to lead the day-to-day restaurant operation through hands-on personal involvement, effectively manage productivity, labour, beverage, and food costs to maximize restaurant GOP.
Manage the restaurant’s ambiance, style, music, events, and overall presentation.
Maintain expert knowledge of wines and other beverages and up-to-date knowledge of local restaurants, lounges, food trends and industry practices.
Evaluate standards of cleanliness, maintenance, and presentation plus safety of the restaurant through inspections and ensures areas of deficiency are resolved to achieve service expectations.
Direct communication efforts within the department, ensuring effective communication amongst team members, attendance at meetings and ensures that reports are completed accurately, on-time.
Maintain appropriate par levels and adequate controls over labour costs, requisitions, purchase orders, receipt of goods and inventory.
Drives results – Passion for food & beverage and strives to exceed expectations for service excellence.
Perform other duties as assigned.
Benefits
We are delighted to offer:
An excellent renumeration package including an attractive salary, progressive health & dental, life insurances, 401k pension underscored by an inspiring work environment, ongoing learning & development through the Masterpiece Academy, and an opportunity to be the best.
PROFILE
Core Competencies & Skills
Relationship & Impression Management - Outstanding abilities to build and maintain relationships and a regular client base, demonstrated ability to make a naturally positive, lasting impression, brilliant at recognizing and welcoming regular guests.
Detail oriented – Strong organization skills, ability to prioritize workload, multi-task in a calm manner, with exceptional attention to detail.
Communication – Excellent communication skills, 100% fluency in English with added ability to be an effective role model in standards of conduct and grooming.
Innovation, creativity, decision making and problem solving – Proven innovator, responds promptly and reasonably when making decisions ensuring problem resolution.
Required to work afternoon and evenings, weekends, and/or holidays.
Education & Experience
Minimum 2 years’ experience, plus minimum 1-year previous work experience in a similar capacity in an international world-class luxury setting, mandatory.
Previous high-quality restaurant or hotel experience essential or comparable experience with key competitor.
Degree or diploma in Food and Beverage/Hospitality Management.
Must be in possession of a valid work permit for the USA.
If you wish to invest in Oetker Collection, we encourage you to take this opportunity and we would be very happy to have you as member of our team.
Oetker Collection hotels are true masterpieces located in the world’s most desirable destinations. Each property is a landmark and a timeless icon of elegance. With deep devotion to local culture and community, our Hosts of Choice preserve a tradition of legendary European hospitality and genuine family spirit that began in 1872.
The collection includes L’Apogée Courchevel, Le Bristol Paris, Brenners Park-Hotel & Spa in Baden-Baden, Hôtel du Cap-Eden-Roc in Antibes, Château Saint-Martin & Spa in Vence, The Lanesborough in London, Eden Rock-St Barths, Jumby Bay Island in Antigua, Palácio Tangará in São Paulo, Hotel La Palma in Capri, The Vineta Hotel in Palm Beach, and more than 150 private villas around the globe.
The Vineta Hotel - situated in the heart of Palm Beach, the Vineta Hotel will be located just two blocks off Worth Avenue. Set soon, the hotel will be reborn following a top-to-bottom renovation.
The Vineta Hotel invites you to join its teams and offers you the best opportunities for career and development within the amazing Oetker Collection Hotels.
The team of the Vineta are waiting for you to have an exceptional experience!
Job Description
Contract
- Permanent
Palm Beach, Florida, USA
MISSIONS
Position Profile
Through consistent application of Oetker Collection's core guidelines and effective hands-on management, leadership, and direction, assist the Restaurant Manager to ensure the highest quality standards of the Restaurant operation, maximizing the balance between Team Member, Guest, and Owner satisfaction.
With high integrity, assists to lead team members in providing Oetker Collection hospitality according to brand service deliverables, ensuring that guests experience the highest quality 5-star service standards.
Interact with guests to review and evaluate degree of satisfaction with the Restaurant; recommend and implement new initiatives when necessary to keep up with demand and market changes; investigate and resolve beverage or food quality and service complaints, ultimately maximize profits through outstanding customer service.
Through personal presence, style, and a dynamic personality, inspire a high level of warmth and professionalism amongst the restaurant’s team, modelling a genuine personal commitment to service excellence and an emotional sense of gracious hospitality.
Participate in recruitment, assist to manage team members and effectively coach, train, motivate, communicate, recognize, schedule, provide performance feedback, maintain high levels of team spirit, and conduct performance correction if required.
Ensure compliance to all hotel policies, standards, and core practices.
Assists to lead the day-to-day restaurant operation through hands-on personal involvement, effectively manage productivity, labour, beverage, and food costs to maximize restaurant GOP.
Manage the restaurant’s ambiance, style, music, events, and overall presentation.
Maintain expert knowledge of wines and other beverages and up-to-date knowledge of local restaurants, lounges, food trends and industry practices.
Evaluate standards of cleanliness, maintenance, and presentation plus safety of the restaurant through inspections and ensures areas of deficiency are resolved to achieve service expectations.
Direct communication efforts within the department, ensuring effective communication amongst team members, attendance at meetings and ensures that reports are completed accurately, on-time.
Maintain appropriate par levels and adequate controls over labour costs, requisitions, purchase orders, receipt of goods and inventory.
Drives results – Passion for food & beverage and strives to exceed expectations for service excellence.
Perform other duties as assigned.
Benefits
We are delighted to offer:
An excellent renumeration package including an attractive salary, progressive health & dental, life insurances, 401k pension underscored by an inspiring work environment, ongoing learning & development through the Masterpiece Academy, and an opportunity to be the best.
PROFILE
Core Competencies & Skills
Relationship & Impression Management - Outstanding abilities to build and maintain relationships and a regular client base, demonstrated ability to make a naturally positive, lasting impression, brilliant at recognizing and welcoming regular guests.
Detail oriented – Strong organization skills, ability to prioritize workload, multi-task in a calm manner, with exceptional attention to detail.
Communication – Excellent communication skills, 100% fluency in English with added ability to be an effective role model in standards of conduct and grooming.
Innovation, creativity, decision making and problem solving – Proven innovator, responds promptly and reasonably when making decisions ensuring problem resolution.
Required to work afternoon and evenings, weekends, and/or holidays.
Education & Experience
Minimum 2 years’ experience, plus minimum 1-year previous work experience in a similar capacity in an international world-class luxury setting, mandatory.
Previous high-quality restaurant or hotel experience essential or comparable experience with key competitor.
Degree or diploma in Food and Beverage/Hospitality Management.
Must be in possession of a valid work permit for the USA.
If you wish to invest in Oetker Collection, we encourage you to take this opportunity and we would be very happy to have you as member of our team.
