What are the responsibilities and job description for the Receptionist-Resident Services Associate position at The Virginian?
Job Description
When you work at The Virginian , you have a front-row seat to the amazing life stories of the wisest people on earth. What's more, you are part of an extraordinary company - one that's investing in the future of senior living by investing in you. Don't just do a job. Be part of an extraordinary life!
The Virginian, a 300 Continuous Care Residential Community located in Fairfax, Virginia is seeking a Full-time and Part-time, Receptionist / Resident Services Associates to join our Resident Services Department.
Primary responsibilities include answering the phone, maintaining a database, assisting residents, staff, and visitors. Assisting Valet team during community events and or resident requests for parking assistance. Coordinating support services and collaboration with all leadership and departments to help our Residents, Guests, and the public to have an Exceptional Experience at The Virginian. At The Virginian, experience is everything. We provide you the opportunity to use your talents in a progressive, growing organization that makes a positive difference in the lives of the seniors. If you are seeking an organization that gives back, you'll love working here.
Hospitality Focus :
The Virginian fully embraces a culture of hospitality. To that end, we include the following hospitality promises as a guide for our interpersonal interactions with residents, co-workers, and guests :
- We greet residents, employees and guests warmly, by name and with a smile.
- We treat everyone with courteous respect.
- We strive to anticipate resident, employee and guest needs and act accordingly.
- We listen and respond enthusiastically in a timely manner.
- We hold ourselves and one another accountable.
- We embrace and value our differences.
- We make residents, employees and guests feel important.
- We ask "Is there anything else I can do for you?"
- We maintain high levels of professionalism, both in conduct and appearance, at all times.
- We pay attention to details.
Education and Experience :
Schedule : Monday-Friday with possible weekend support (Full-Time and Part-Time)
Compensation : $17-$20 an hour. We offer great benefits!
Salary : $17 - $20
