Account Manager

At The Vomela Companies our greatest asset is our people. As a full-service visual communications company, we are looking for creative and intellectual thinkers that work with our customers to create compelling brand solutions and foster meaningful connections. And while you're focused on creating big things for global and local brands, we will help you build a career you can be passionate about.

Apply now to find your place at Vomela.

Job Summary

As an Account Manager at Fusion, you will serve as the liaison between Fusion and its customers. It is your responsibility to listen and address customers' needs and concerns as quickly and effectively as possible to help develop and maintain strong relationships.

To excel in this position, you should be able to manage your time effectively with the ability to multi-task. You will have a close working relationship with our production staff due to the fact that quality control of projects will be an integral part of the role. Ultimately, an exceptional Account Manager should be able to manage multiple accounts while maintaining a high-level of professionalism towards any and all customers.

What You'll Do...

• Help build and maintain strong, long-lasting client relationships
• Addressing and resolving clients' needs in a professional manor
• Providing quotes to customers on simple requests that can be completed with internal pricing guides, calculators and other tools
• Coordinate with our production team that projects are on track to be successful
• Estimates date of delivery to customer, based on knowledge of own firm's production and delivery schedules
• Prepares reports of business transactions and keeps expense accounts.

What You'll Bring...

• Ability to multi-task and manage time wisely
• Ability to listen to customer requests and problem solve
• Effective communication and people skills
• Adaptability, empathy and relationship building will be integral to succeed