What are the responsibilities and job description for the Director of Operations-Wireless position at The W22 LLC?
The Director of Operations is responsible for the market’s P&L, overseeing and supporting the daily operations of the management within the NY / NJ Region, ensuring execution of the regions budgets and forecasts while maintaining safety and construction services, including macro sites, small cells, site maintenance, decommissioning and other projects. The Director of Operations, as a key member of the of the company’s management team to continue growing the company’s presence in the market.
Responsibilities : Financial Planning :
Meet the market Profit and Loss budget through effective workforce management, tactical implementation, Revenue generation, efficiency improvements and client satisfaction.
Demonstrate compliance with approved regional budget and forecast.
Preparation and maintenance of annual budgets and regular financial planning reports, including monthly profit and loss forecast with Senior Vice President.
Region Operations :
Ensures customer satisfaction, profitability, and the growth of client relationships.
Supports managers in customer-facing strategic discussions.
Ensures that work is of the highest quality and all operational performance metrics are met or exceeded.
Supports and promotes organization’s Core Values of Invested effort, Safety, Quality performance, Integrity, Reliability and Ethical behavior. .
Monitors and analyzes reports pertaining to scheduling, workload management, resource management and on-site performance.
Oversees and assist in coordination of work force, identifying market needs and opportunities for same day staff adjustments.
Leads and manages employees ensuring ongoing communication, performance management, and development.
Pursues and develops new business opportunities for the company in their division or region and participating in the estimating process.
Coordinates with Senior Management within region on the evaluation of the cost-effectiveness of equipment potential upgrades and additions; plans and schedules installations to meet system deadlines.
Complies with all specifications, industry standards, safety rules, regulations, and company policies and procedures.
Actively pursue strategic and operational objectives.
Ensure operational activities remain on time and within a defined budget.
Education and Experience :
10 – 15 years of relevant Operations experience within the telecommunications industry.
Strong safety record and demonstrated experience of working within established and advance Health and Safety program.
Working knowledge of relevant clients, products, and services
Business experience relevant to the assigned accounts strongly preferred.
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