What are the responsibilities and job description for the Community Support Associate (CSA) position at THE WALKER HOUSE?
Job Description
Job Description
Benefits :Key Responsibilities :
- Assist clients in developing life skills , including budgeting, job readiness, and daily living activities.
- Support clients in identifying and accessing community resources , such as healthcare, housing, and employment services.
- Work closely with case managers, therapists, and peer support specialists to ensure coordinated care .
- Provide emotional support and encouragement while maintaining professional boundaries.
- Assist with crisis intervention and de-escalation strategies when necessary.
- Monitor and document client progress in compliance with state and facility guidelines.
- Facilitate group and individual skill-building sessions focused on recovery, self-care, and mental wellness.
- Ensure clients adhere to treatment and recovery plans while promoting independence.
- Advocate for clients in legal, medical, and social service settings when needed.
- Participate in team meetings, staff training, and continuing education to enhance service delivery.
- Active CSA certification in Kentucky or eligibility to obtain certification.
- High school diploma or equivalent required ( Associates or Bachelors degree in a related field preferred ).
- Experience working with individuals in recovery, mental health services, or case management .
- Knowledge of trauma-informed care, harm reduction, and recovery-oriented principles .
- Strong communication, organizational, and problem-solving skills .
- Ability to work independently and as part of a multidisciplinary team .
- Valid Kentucky drivers license and reliable transportation for client appointments and outreach.
- CPR / BLS certification (or willingness to obtain).
- Experience in sober living, rehab, or community-based mental health services .
- Familiarity with Kentucky Medicaid services and community resource networks .
- Training in motivational interviewing, SBIRT, or other evidence-based interventions .
- Experience using electronic health record (EHR) systems for documentation.
- Flexible schedule, including some evenings or weekends as needed .
- Combination of office-based, field-based, and direct client support services .
- Supportive and mission-driven work culture focused on recovery and empowerment.
Qualifications :
Preferred Qualifications :
Work Environment & Schedule :
