What are the responsibilities and job description for the Audio Support Engineer/Sys Admin (Disney Entertainment Television) Job at The Wa position at The Walt Disney Company (Germany) GmbH?
Disney Entertainment Television (DET) Marketing is seeking a qualified applicant for the position of Audio Support Engineer, who will work closely with FX Network’s award-winning Marketing team and DET Marketing in support of the FX Networks. These teams utilize industry standard post-production tools to generate and complete FX’s programming and promos in a fast turn television broadcast environment. The Engineer must have excellent communication skills and be able to consult, train, knowledge share, interact, and develop relationships with artists, creative directors, and management.
What You Will Do :
- High-level front-line technical support for all post-production facilities.
- Research, diagnose, troubleshoot, and identify solutions to resolve customer issues.
- Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams.
- Assess, troubleshoot, and resolve user issues and failures.
- Perform system monitoring, verifying the integrity and availability of all hardware, server resources, systems, and key processes, reviewing system and application logs.
- Orchestrate workstation management, imaging, and configuration using JAMF and Altiris.
- Document knowledge in the form of knowledge base tech notes and articles.
Required Qualifications & Skills :
Preferred Qualifications :
Additional Information :
This position is covered under the Company’s collective bargaining agreement with NABET-CWA.
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