Communication Engineer

Department Description

At Disney, we’re storytellers. We make the impossible possible. The Walt Disney Company is a world-class entertainment and technological leader. Walt’s passion was to continuously envision new ways to move audiences around the world—a passion that remains our touchstone in an enterprise that stretches from theme parks, resorts and a cruise line to sports, news, movies and a variety of other businesses. Uniting each endeavor is a commitment to creating and delivering unforgettable experiences — and we’re constantly looking for new ways to enhance these exciting experiences.

The Enterprise Technology mission is to deliver technology solutions that align to business strategies while enabling enterprise efficiency and promoting cross-company collaborative innovation. Our group drives competitive advantage by enhancing our consumer experiences, enabling business growth, and advancing operational excellence.

Team Description:

The Communications Engineer position in Business Network Design Services participates in delivery of physical infrastructure services that support Walt Disney World Resort services including all voice and data services.  Responsibilities include; contribute to network facilities design, documenting and communicating roadmaps and standards as well as participating in all physical network infrastructure (cabling, cabinets, HVAC, UPS, etc.) related matters and technology.  

This key technology position works closely with the Segments as well as the various network services teams to contribute to the overall physical infrastructure strategy, architecture, and define designs, technology selection, and deployment of solutions that meet business demand. Responsibilities include collecting requirements, identifying technologies / vendors, network design, prioritizing activities, implementation, and vendor oversight and transitioning these solutions to Operations. This position also interfaces with the Outsource Supplier to communicate network standards and requirements and conducts reviews of Supplier recommended projects to ensure the design meets the business objectives and improves service delivery.

Responsibilities of Role:

• Infrastructure requirements and provides technical material needed for the documentation of each new infrastructure project.
• Tracks timeline and financial forecast against stated objectives, ensures proper transition to operations with required KPI's, design documentation.
• Utilizes creativity and initiative in exploring alternative means of completing assignments.
• Closely collaborates with the network delivery services department in defining and documenting services and associated service levels to ensure a consistent delivery model for network services in local region including required training to support new technologies.
• Implement technical aspects of the network facilities strategy, architecture, design, and documenting/communicating roadmaps and standards as well as participates in all physical network infrastructure (cabling, cabinets, HVAC, GPON, UPS, etc.) related matters and technology.
• Demonstrate technical acumen, business acumen, strong communication skills and professional maturity in representing the department in business discussions.
• Demonstrates proficiency in designing network environments and working with groups of teams towards a common objective.
• Conducts capacity planning surveys to ensure technical and operational models meet overall building and business requirements.
• Demonstrates a thorough understanding of facility requirements for Telecommunications Rooms build-out, including but not limited to, power, HVAC, PDUs, and Grounding and Bonding
• Research technologies and products and meets with vendor, addresses technical issues/deficiencies and influence new products and services to meet growing and changing requirements
• Night and weekend work will be required from time to time as required in support of project requirements
  
  
  

Must Haves (Years of Experience, languages, programs, tools, etc.):

• Previous work in technical related area. 3 years’ experience in design and network support functions
• Prioritization & time management skills required to manage various projects & tasks concurrently & efficiently.
• Strong communication and relationship skills, ability to articulate business issues/concerns with staff, peers, leadership, and outside parties.
• Ability to read and understand construction documents, especially electrical and low voltage
• MS Office and MS Visio, MS Teams, and Smart sheet proficiency
• AutoCAD, Bluebeam proficiency
  
  
  

Nice To Haves:

• BS/BA degree in Engineering or Information Technology
• BICSI – RCDD
  
  
  

Education:

• Bachelor’s degree in Computer Science, Information Systems, Software, Electrical or Electronics Engineering, or comparable field of study, and/or equivalent work experience