What are the responsibilities and job description for the Senior Product Manager II, Commerce Product Insights position at The Walt Disney Company?
Senior Product Manager II, Commerce Product Insights
Job ID : 10100134
Location : New York, New York, United States / Santa Monica, California, United States / San Francisco, California, United States / Seattle, Washington, United States
Business : Disney Entertainment & ESPN Technology
Date posted : January 02, 2025
Job Summary :
Disney Entertainment & ESPN Technology
On any given day at Disney Entertainment & ESPN Technology, we're reimagining ways to create magical viewing experiences for the world's most beloved stories while also redefining Disney's media business for the future. Whether that's evolving our streaming and digital products in new and immersive ways, powering worldwide advertising and distribution to enhance flexibility and efficiency, or delivering Disney's unmatched entertainment and sports content, every day is a moment to make a difference to partners and to hundreds of millions of people around the world.
The Commerce, Growth & Identity (CGI) team is dedicated to three business-critical areas at Disney that will help transform its media business. They create seamless user experiences for consumers who can choose from a wide range of subscription plans, enabling more choice and flexibility. The CGI team is also focused on building innovative and pioneering capabilities that will drive subscriptions, engagement, and monetization across Disney's streaming and digital products.
We're seeking a Sr. Product Manager II - Commerce Performance & Insights to support building tools and capabilities for real-time monitoring and alerting across our Commerce, Growth, and Identity systems. These large scale, distributed systems include a payments system that processes billions of dollars of transactions annually, a fraud system that can provide threat assessment under 20 ms, a Pay-Per-View system that enables purchasing of hundreds of Live products per second and so many more. Additionally, you will assess the performance of these systems and provide insights that benefit the customers and the business.
Responsibilities
- Design and build automated real-time dashboards to monitor and track performance of commerce systems.
- Create and embed trigger-based alerts for anomaly detection in real-time dashboards, and identify critical issues impacting performance of systems.
- Improve ways to capture data into existing tools like Adobe Analytics, Looker, Tableau etc.
- Partner with engineering teams to investigate, troubleshoot and resolve anomalies, and restore system health.
- Collaborate with product to provide insights and recommendations to improve the performance of the systems, and enhance customer experience and business value.
- Establish critical metrics for performance of key systems, and develop a regular cadence to review them with senior leadership.
- Make decisions both independently and in concert with other teams while balancing collaboration and push-back as needed.
Basic Qualifications
The hiring range for this position in New York, NY and Seattle, WA is $159,500 to $213,900 per year, in Santa Monica, CA and Bristol, CT is $152,200 to $204,100 per year, in San Francisco, CA is $166,800 to $223,600 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and / or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and / or other benefits, dependent on the level and position offered.
About Disney Entertainment & ESPN Technology :
Disney Entertainment and ESPN Technology (DE&E Technology) provides the technological backbone and product development for Disney's two media business units, while helping to keep the company at the vanguard of innovation – enabling the Company to continuously leverage technology to enhance storytelling and creativity, while delivering scalability, flexibility, and efficiency for its businesses.
About The Walt Disney Company :
The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments : Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family.
This position is with Disney Streaming Technology LLC, which is part of a business we call Disney Entertainment & ESPN Technology.
Disney Streaming Technology LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law.
Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.
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Salary : $152,200 - $204,100
