Reduction Specialist

Company Description

The Ward Law Group, voted best places to work for the past two years is where your work really matters! Where serving the community and genuinely driving results have made us a leader in personal injury. We offer an innovated and fast paced ever evolving environment that allows you to earn as you grow. We empower our employees to make the best decision to impact our clients through collaborative team efforts.  We are a nontraditional, highly accountable, yet vibrant group of professionals. Get ready to experience a comfortable atmosphere as our onboarding process allows for a soft place to land.

Our core values are service to our clients, service to our teammates, and service to the community. Along with faith, accountability, leadership, and loyalty

Job Description

The Reductions Specialist serves as the final point of contact for each case, requiring a positive attitude and polished, professional communication. Key responsibilities encompass initiating courtesy calls to clients upon case assignment, providing detailed explanations of the reduction process, and meticulously logging phone calls, case statuses, and documents into the online document management software. The Specialist ensures the efficient linkage of releases onto Litify, confirming PIP benefits, and validating damages with a complete provider list. Other tasks include confirming balances due on medical accounts, negotiating bills with providers, sending out reductions promptly, and maintaining regular client contact, addressing queries every two weeks. Additionally, the role involves scheduling in-house appointments when necessary, screening for discharge cases, preparing closing statements, and soliciting Google reviews and testimonies for marketing purposes. The Reductions Specialist conducts case reviews and personal audits for productivity, while also developing and monitoring weekly projection reports.

Salary: $18.00-25.00 per hour

Working schedule: Monday - Friday 8:30AM to 5:00PM

Qualifications

• Candidate must be able to speak English and Spanish fluently.
• Candidate must have multitasking and time-management skills, with the ability to prioritize tasks.
• Candidate must be able to work in a fast-paced environment.
• Candidate must have solid written and verbal communication skills.
• Candidate must have ability to be resourceful and proactive when issues arise.
• Candidate must demonstrate excellent written and verbal communication skills, including successfully communicating with clients, other employees, and vendors.

Additional Information

We value your wellbeing and offer opportunities for professional development to help you grow your career. Our comprehensive package includes health benefits; pretax health care and dependent care saving accounts; life insurance; paid time off and holidays; and a 5% match on your 401K contributions to insure your overall satisfaction and security as part of our team. Additionally, we provide confidential counseling services, mental health support, and financial guidance. Come make a difference for our clients!

All your information will be kept confidential according to EEO guidelines.