What are the responsibilities and job description for the Laundromat Attendant & Cafe Assistant position at The Wash Room?
Position Overview: We are seeking a reliable and customer-focused individual to join our team as a Laundromat Attendant & Café Assistant. This unique role combines two essential functions within our establishment, ensuring a pleasant and efficient experience for both laundromat users and café patrons. As a Laundromat Attendant, you will oversee the laundry facilities, assist customers with their laundry needs, and maintain a clean and organized laundromat space. As a Café Assistant, you will help with various tasks in the café, such as preparing beverages, serving snacks, and offering excellent customer service to café guests.
Responsibilities:
Laundromat Attendant:
- Greet and welcome customers as they arrive at the laundromat, providing a friendly and approachable demeanor.
- Assist customers with operating washers, dryers, and other laundry equipment to ensure proper usage and avoid any mishaps.
- Monitor the laundromat area to maintain a safe and clean environment, promptly addressing any spills or hazards.
- Address customer inquiries, provide information about available services, and offer assistance throughout their visit.
- Handle cash and process transactions for laundry services, providing accurate change and receipts.
- Regularly inspect and clean lint traps, machines, and the overall laundromat space to ensure optimal functionality and hygiene.
- Keep track of inventory for laundry supplies, such as detergent, fabric softener, and laundry bags, and restock as needed.
- Report any equipment malfunctions or maintenance needs to the appropriate personnel for prompt resolution.
- Maintain a professional appearance and demeanor while upholding the company's values and policies.
Café Assistant:
- Assist in food and beverage preparation, such as making coffee, brewing tea, and serving snacks to café customers.
- Maintain a clean and organized café area, including wiping tables, cleaning spills, and ensuring proper sanitation standards are met.
- Handle cash transactions accurately and efficiently for café orders, including giving change and processing payments.
- Provide friendly and attentive customer service, taking orders, and serving food and drinks promptly.
- Assist in restocking café supplies, including beverages, snacks, cups, and utensils.
- Collaborate with other café staff to ensure smooth operations and efficient service during peak hours.
- Handle customer inquiries and requests with a positive attitude, striving to exceed their expectations.
- Adhere to health and safety regulations, ensuring food handling and preparation practices are in compliance with relevant standards.
Requirements:
- Previous experience in customer service or hospitality roles is preferred.
- Ability to multitask and switch between laundromat and café duties seamlessly.
- Excellent communication skills, both verbal and written, to interact with customers and team members effectively.
- Strong organizational skills to manage laundry services and café tasks efficiently.
- Basic math skills for cash handling and processing transactions.
- Physical stamina to stand for extended periods, lift laundry bags, and handle café equipment.
- Flexible schedule, including availability on weekends and holidays as per the business needs.
- A positive attitude and a willingness to learn and adapt to the dynamic nature of the combined role.
Join our team and become a vital part of our laundromat and café community, providing exceptional service to our valued customers. If you are customer-focused, dependable, and enjoy working in a diverse environment, we encourage you to apply for this exciting opportunity.
Salary : $13 - $15