Showroom Director

Job Objective

Remember to check your CV before applying Also, ensure you read through all the requirements related to this role.

The Showroom Director acts as a focal point within the business. The Showroom Director ensures the

showroom delivers exceptional client experiences whilst achieving company objectives by planning and

executing the showroom business plan; making clear the objectives and required performance delivery.

The Showroom Director is entrepreneurial in their approach in leading, coaching, and mentoring a high-performing team and showroom. The Showroom Director plays a crucial role in providing a clear communication link between all parts of the business, anticipating future challenges and opportunities, and responding to these effectively.

Responsibilities

• Being a role model ensuring that every client – both internal and external – receives exceptional client service.
• Identifying, sharing, and spreading best practice throughout the business, and demonstrating excellent teamwork across the Group network.
• Ensuring profit targets are met and costs are kept within budget.
• Achieving showroom objectives through delivering on KPIs.
• Staying current with market competition, industry, watch trends, and client shopping behaviors.
• Performance management of colleagues, providing feedback and development opportunities.
• Leading showroom recruitment and retention efforts.
• Representing the showroom at internal and external meetings.
• Organizing daily and weekly routine tasks in line with policies and procedures through active delegation and participation.
• Maintaining visual merchandising to company standards.
• Managing the till and associated transactional procedures.
• Participating in, and running floor / showroom training and out of hours meetings and VM changes as required.
• Completion of all training requirements.
• Ensuring all team members always adhere to the company dress code standards.
• Other responsibilities and projects as assigned.

Experience

Skills

Physical Requirements

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