What are the responsibilities and job description for the Guest Services Representative, Temp Position position at The Waterfront Cafe?
Rasa Spa is seeking a dependable, warm and welcoming, detail-oriented Guest Services representative on Mondays, Tuesdays, Wednesdays, and Fridays. Shift hours are 8:15 am to 4:15 pm This temporary, part-time position could turn into a permanent one after 3 months of employment. It would also be a great way to get started at Rasa should you wish to eventually work with us full-time. We pride ourselves on having a welcoming, inclusive staff and look forward to working with you!
Qualifications
- Proficiency in Microsoft Office programs
- Excellent organizational, written, and communication skills
- Excellent interpersonal skills and professional demeanor
- Detail oriented
- Ability to maintain professional appearance
Preferences
- Proficiency in current spa booking software
- Experience working in the spa industry
- Experience working in retail
Requirements
Uphold the Rasa Spa Brand
- Approach all encounters with guests and fellow employees in an attentive, friendly, courteous, and service-oriented manner
- Create and maintain an atmosphere of warmth and professionalism
- Maintain the space (refill water pitchers, restock locker rooms, clean sandals, etc)
- Provide timely reports to spa administration
- Handle phone and in-person inquiries in a timely and professional manner
- Coordinate daily operations and traffic flow of spa
- Have ability to handle client feedback with grace, maturity, and professionalism
- Complete daily opening/closing checklists
Daily Operations
- Ensure service provider shifts are covered in the event of illness or absence
- Regular detailed assessments of entire facility including at the beginning and end of all shifts, ensuring repairs and maintenance are handled in a timely manner
- Ability to count and report cash drawer and credit card sales daily
- Comfortable locking Spa at close of hours of operation
- Keep a keen eye to the schedule with a goal of optimizing all bookings for efficiency
Special Requirements
- Ability to lift 25 pounds
- Ability to move quickly through 5,000 square-foot space
Job Types: Part-time, Temporary
Pay: $18.00 per hour
Expected hours: 30 – 32 per week
Benefits:
- Dental insurance
- On-the-job training
- Vision insurance
Shift:
- Day shift
- Morning shift
Work Location: In person
Salary : $18