Assistant Director of Health and Wellbeing

The mission of The Waters is 'To create a sense of community where everyone THRIVES'.

We recognize that every team member is a direct reflection of The Waters. Attracting and investing in professional, caring, and compassionate team members is essential to our mission. We want our team members to feel inspired and to THRIVE, just as our residents do.

Position Summary & Responsibilities:

The Assistant Director of Health and Wellbeing plans, organizes and coordinates the nursing process to provide excellent care to residents based on The Waters Way of service, presence and partnership. Through clinical and operational immersion, the Assistant Director of Health and Wellbeing builds upon the RN role to enhance resident outcomes, ensure appropriate care, complete assessments, modify care plans and conduct internal audits for compliance with regulations. This role will have an integral part in daily problem solving as new needs arise with residents and team members and is a key point of contact for resident family members and physicians.

The Assistant Director of Health and Wellbeing is responsible for providing exceptional customer service, utilizing courtesy, dignity, and respect in all of the following responsibilities:

• Manages resident care with specific knowledge and experience in assessments, symptom management, crisis intervention and family intervention
• Provides direct management of community Resident Assistants (RA) and daily guidance of the interdisciplinary care team in implementing the strategies of The Waters Way, including health and wellbeing workflow processes, technology that supports workflow, integrative nursing principals, and training that supports team member success
• Leads shift planning in implementing strategies at point of care, role modeling the workflow processes that support person-centered relationship care and demonstrating the capacity to lead and oversee daily team work schedules; ongoing evaluation of bedside resident handoffs to improve transition of care
• Supervisor responsibilities include assisting with hiring, onboarding, retention and performance coaching of Resident Assistant in collaboration with the Director of Health and Wellbeing; deliver performance evaluations and disciplinary action
• Participates with other health care providers in the development and modification of a resident care plan
• Leads by example, model healthy personal behaviors for the care teams, and continually coach the team to achieve results indicative of resident and team member Thrive experiences
• Investigates and reports suspected resident abuse or neglect per defined procedures immediately
• Assists with auditing nursing practices for compliance with applicable state and federal regulations and guides community policies and procedures to ensure standards of care are met; updates with Director of Health and Wellbeing/Home Care Manager for team member training gap/challenges
• Identifies practice safety gaps in areas such as administration and documentation of medication and/or treatments, physician order capture, resident assessments, service plan development, care plan development, and best practices
• Maintains a customized caseload and clinical presence that allows for best practice in integrative nursing modalities and development of evidenced-based methods to capture the uniqueness of The Waters experience
• Follows HIPAA policies and procedures to ensure resident privacy
• Responds immediately to unexpected/emergency situations that arise outside of the daily assignment, including but not limited to, emergency response system calls from residents, security issues, and falls

Education & Experience:

• Licensed as a Registered Nurse (RN) in good standing by the state in which the community is located
• Minimum of two years of general nursing experience; geriatric nursing experience preferred
• Supervisory and leadership experience preferred

Knowledge, Skills & Abilities:

• Knowledge of applicable state and federal regulations, including the Home Care Bill of Rights as it applies to the community's nursing practice
• Knowledge of and accurate in administration of medication and performance of treatments
• Knowledge of and willingness to learn advanced therapies for memory care and integrative nursing therapies
• Excellent basic nursing care skills and advance care ability within the scope of practice based on The Nurse Practice Act and The Nursing Code of Ethics
• Proficient with Microsoft Office, electronic medical records, and learn new technology
• Possess compassion for and commitment to hospitality, service, and excellence in elderly care
• Excellent listening, verbal, and written communication in English
• Commits to innovation while remaining detail-oriented
• Demonstrates leadership, good judgment, and dependability

The Waters is an equal opportunity employer proudly committed to a diverse workforce. The Waters participates in E-Verify.