Job Title: Director of Technology and Innovation

Reports to: Director of Campus Operations

SUMMARY

The Director of Technology is a visionary partner to the senior leadership team responsible for shaping the technological landscape of the Webb Schools. This role involves developing and implementing a comprehensive technology strategy that enhances teaching and learning, supports, administrative functions, and ensures the security and integrity of school data. The Director of Technology will help prepare Webb Schools for the future, ensuring that the school's technology infrastructure can support the demands of technological advancement in areas such as artificial intelligence. The Director will lead and mentor a small internal technology team in addition to managing external technology vendors, fostering a culture of collaboration, innovation, and continuous improvement. The ideal candidate will possess a strong background in technology leadership in an education setting, excellent leadership skills, and a passion for advancing the school's mission through technology.

MISSION AND COMMITMENT TO DIVERSITY, EQUITY, INCLUSION, AND BELONGING

The Webb Schools are committed to fostering an inclusive school community characterized by openness, acceptance, and empathy, where all members are valued, respected, and supported. Our community is strengthened by the diverse views, beliefs, backgrounds, and experiences of our students, faculty, staff, and alumni. Embracing diversity in all its many forms is essential to our mission: in particular, our call to provide an exemplary learning community that nurtures future leaders who will act with honor and moral courage and serve with a generous spirit. For more on our values and commitment to DEI initiatives, click here.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Develop and implement a technology vision and strategy aligned with the school's mission and educational goals.
• Collaborate with administration, faculty, and staff to assess technology needs and identify opportunities for innovation.
• Lead and mentor the technology team, fostering a culture of collaboration, innovation, and continuous improvement.
• Serve as a liaison between technology staff and other departments, promoting clear communication and teamwork.
• Participate in senior administrative team meetings as needed and contribute to school-wide decision-making processes.
• Regularly investigate and evaluate how emerging technologies impact, or may impact, the sustainability of the school's academic, operational, and financial models.

• Oversee the maintenance and enhancement of the school's technology infrastructure, including networks, hardware, and software.
• Ensure robust cybersecurity measures are in place to protect sensitive data and maintain compliance with relevant regulations.
• Manage the procurement, installation, maintenance, and inventory of technology infrastructure, software applications, and associated licenses.
• Oversee all campus AV systems and support AV for school events, including occasional evenings and weekends.
• Ensure the school's technology infrastructure is operational during nights and weekends to support our boarding community.
• Work in collaboration with the data team to manage the access control and security of student information systems and other databases, ensuring data integrity and accessibility.

• Establish and maintain a best-in-class customer service help desk to provide timely and effective technical support to students, faculty, and staff.
• Develop and implement service level agreements (SLAs) and key performance indicators (KPIs) to measure the effectiveness of the help desk.
• Oversee the implementation and maintenance of a ticketing system to track and manage support requests.
• Foster a culture of customer service excellence within the technology team.
• Regularly assess and improve the help desk's processes and procedures to ensure optimal efficiency and customer satisfaction.

Budget Management and Vendor Relations

• Develop and manage the technology budget, ensuring the effective allocation of resources and alignment with strategic priorities.
• Develop and implement technology lifecycle standards for equipment and devices.
• Identify and evaluate potential technology vendors and partnerships for improved service and/or cost savings.
• Manage vendor relations to ensure best-in-class service (e.g. ISP, MSP, Copies/printers, etc.)

Curriculum Integration and Innovation

• Collaborate with academic leaders to support the integration of technology into the curriculum effectively, fostering innovative teaching practices and enhancing student learning, engagement, and achievement.
• Provide professional development and training for faculty on the use of supportive and educational technology tools and resources.
• Identify, evaluate, and recommend new and emerging technologies for classroom and administrative uses.

Community Engagement

• Act as a representative of the school in local and national technology communities, building partnerships and sharing best practices. (e.g. ATLIS).
• Communicate technology initiatives and developments to stakeholders, including parents and the school board.
• Attend appropriate faculty meetings and grate-level roundtables.

EDUCATION AND EXPERIENCE

Bachelor’s degree in computer science, Information Technology, Educational Technology, or a related field; Master's degree preferred. Minimum of 5 years of experience in a technology leadership role, preferably in an educational setting. Strong understanding of K-12 educational technology trends and best practices.

OTHER SKILLS & REQUIREMENTS

• Proven experience with budget management and resource allocation.
• Exceptional leadership, communication, and interpersonal skills.
• Ability to manage multiple projects and priorities effectively.
• Strong customer service orientation.
• Commitment to fostering an inclusive and equitable learning environment.
• Experience with a variety of technology platforms and systems, including Blackbaud, Microsoft Windows Servier, iOS, and Google Suite for Education.
• Knowledge of data security practices and experience with implementing and maintaining security measures.
• Experience with project management methodologies.
• Ability to troubleshoot and solve complex technical problems.
• Proven change management leadership.

OTHER REQUIREMENTS

A criminal background check is required and must be successfully completed before employment can begin.

PROFESSIONAL QUALITIES OF WEBB FACULTY & STAFF

• Contributes to the delivery of the mission, vision, and values of the school community.
• Demonstrates inclusive and equitable practices to ensure that all members of the community feel a sense of belonging.
• Follows community policies and procedures and models positive behavior.
• Works effectively as a team member and develops professional and productive relationships with colleagues.
• Understands boundaries and embraces responsibility for the care of students in loco parentis.
• Promotes a trust-based community by keeping appropriate confidences.
• Manages time effectively and meets deadlines and commitments.
• Communicates and responds to all school communications in a timely manner.
• Exhibits flexibility and adaptability to change as needed.

PHYSICAL REQUIREMENTS

The physical requirements of this position are those needed to successfully fulfill the job duties and responsibilities articulated above. As prescribed by law, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

COMPENSATION PHILOSOPHY

• The Webb Schools offers competitive compensation. In setting position ranges, Webb reviews numerous factors including industry data from NAIS, CAIS and NBOA and other market data.
• Webb believes a strong benefits package is important for employee stability and retention. Benefits include highly subsidized health plans, robust retirement contributions and tuition remission.
• Webb allocates substantial resources to faculty growth and professional development, including funding for advanced degrees, curriculum development, industry conferences and workshops, and other academic and pedagogical pursuits.

The Webb Schools are an Equal Employment Opportunity Employer. We are committed to providing equal employment opportunities and do not discriminate based on perceived or actual race, color, national or ethnic origin, religion, sex, pregnancy (or any related conditions), age, marital status, military or veteran status, medical condition, gender/identity/expression, sexual orientation, or any other characteristic protected by state or federal law. www.webb.org.