What are the responsibilities and job description for the Client Care Coordinator Knoxville position at The Well Resource Center?
Care Coordinator
- Pay: $15 - $18/hr.
- Hours: FT
- Business Category: Non-Profit
Do you recognize value in walking alongside those struggling to overcome challenges? We create a space for people to explore, connect, and experience the love of Jesus that leads to transformation and stability in life. We are an entrepreneurial Christian organization that collaborates with people and communities willing to participate in their own transformation. Your individual skill and talents are important to us and add value to the team!
Job Duties:
- Focus on building relationships by being ready and willing to engage with those experiencing difficult life situations and those that have different experiences, mindsets, values, and ways of doing things
- Engages with clients to focus on long-term stability by utilizing established tools such as development plans, life skill stability plans, etc
- Utilize Motivational Interviewing to assist clients in discovering root issues and developing plans for moving forward
- Focuses on being in prayer for all things and intentionally provides prayer for those engaging with the Resource Center
- Work with clients to discover social programs that they may benefit from to assist with their stability journey
Job Requirements:
- Ability to maintain client confidentiality at all times by utilizing poise, tact, and diplomacy around situations with sensitive and confidential information
- Display organizational skills and utilize technology effectively to carry out duties including client interaction documentation and client follow up
- Willingness to learn poverty culture, including the value and belief systems of those that have experienced generational and/or situational poverty
- Maintains a posture of being people focused first and task focused second
Preferred Qualifications:
- Previous experience in advocacy
- Prior experience working with individuals navigating social welfare programs
- Ability to pray with clients in individual settings
- Social Work experience is a plus, but not required
Perks of The Well:
- Sabbath days - extra rest outside PTO
- Time for spiritual development
- Career advancement opportunities
- Career skill development
- Christian community providing and receiving prayer
- Food, fellowship and fun to celebrate team member milestones
About The Well
At The Well, we know that people want to overcome the challenges they face in life, and for that to happen, they need a local place to get the help they need. The problem is, knowing and navigating available resources is complex, which leaves people feeling stuck and overwhelmed. They shouldn’t have to do it on their own. We get it. It can be hard to know what to do or where to turn when life gets tough. That’s why for over a decade, we’ve helped more than 4,000 people overcome life’s barriers by collaborating with over 300 partners.
Our team welcomes and learns about each person’s situation and needs. Together, we explore options and take steps to help people stabilize their resources, while getting at the root cause of the issue at hand. Because change is a journey, we will continue to partner with our clients in the weeks and months to come.
| Offering Help and Hope |
LEARN ABOUT THE MISSION: https://www.youtube.com/watch?v=WPCv_grBIgk
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
Schedule:
- Monday to Friday
- No weekends
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $15 - $18
