Bilingual Front Desk & Office Representative

Bilingual Front Desk & Office Representative Summary:

The Wellness Studio is seeking a customer service-oriented and bilingual Front Desk & Office Representative to join our dynamic team at our busy clinic. As the first point of contact for our clients, you will play a vital role in creating a welcoming and professional environment.

Responsibilities:

• Greet patients warmly and professionally upon arrival, ensuring an excellent customer experience.
• Answer phone calls, respond to inquiries, and efficiently schedule appointments.
• Assist patients with paperwork, including consent forms and other necessary documentation.
• Maintain a clean, organized, and inviting front office environment.
• Deliver outstanding customer service and address patient needs throughout their visit.
• Manage patient data and maintain the confidentiality of sensitive information.

Qualifications:

• Fluency in both spoken and written Spanish and English.
• Exceptional communication skills with a strong commitment to providing excellent customer service.
• Positive attitude and a strong work ethic.
• Proficiency with computers and scheduling software.
• Ability to multitask and work efficiently in a fast-paced environment.
• Strong attention to detail and organizational skills.

The Wellness Studio is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We encourage applicants from all backgrounds to apply.