What are the responsibilities and job description for the Patient Coordinator position at The Wellness Way Raleigh?
Job Description
Job Title: Patient Coordinator - Holistic Healthcare
Location: Raleigh, NC
Job Type: Full-Time, 33-35 hours per week
Pay: From $20.00 per hour
About The Wellness Way Raleigh
Join a leading national network dedicated to reshaping healthcare with a holistic, patient-first focus. At The Wellness Way Raleigh, we target the root causes of health concerns, offering personalized care that empowers patients to achieve long-term wellness. Become a vital part of this growing team and help us make a positive impact on patient health in the Raleigh area.
Position Summary
We’re looking for a skilled and compassionate Patient Coordinator to manage patient interactions and schedule appointments with care and efficiency. As the first point of contact, you'll handle a high volume of calls and emails, ensuring patients feel supported throughout their wellness journey. This is an ideal role for someone who thrives in a dynamic environment and has a passion for holistic healthcare.
Key Responsibilities
3344 Hillsborough St. Suite 100, Raleigh, NC 27612
Candidates should be able to reliably commute or be willing to relocate to this location.
Company Description
We focus on addressing the root causes of health concerns, empowering patients to achieve optimal wellness. Our dedicated team is passionate about improving lives through personalized care and holistic health solutions.
We focus on addressing the root causes of health concerns, empowering patients to achieve optimal wellness. Our dedicated team is passionate about improving lives through personalized care and holistic health solutions.
Job Title: Patient Coordinator - Holistic Healthcare
Location: Raleigh, NC
Job Type: Full-Time, 33-35 hours per week
Pay: From $20.00 per hour
About The Wellness Way Raleigh
Join a leading national network dedicated to reshaping healthcare with a holistic, patient-first focus. At The Wellness Way Raleigh, we target the root causes of health concerns, offering personalized care that empowers patients to achieve long-term wellness. Become a vital part of this growing team and help us make a positive impact on patient health in the Raleigh area.
Position Summary
We’re looking for a skilled and compassionate Patient Coordinator to manage patient interactions and schedule appointments with care and efficiency. As the first point of contact, you'll handle a high volume of calls and emails, ensuring patients feel supported throughout their wellness journey. This is an ideal role for someone who thrives in a dynamic environment and has a passion for holistic healthcare.
Key Responsibilities
- Patient Communication: Manage high volumes of patient inquiries, delivering prompt and caring responses via phone and email.
- Appointment Scheduling: Schedule patient consultations and follow-ups with accuracy to maintain seamless clinic flow.
- Administrative Support: Keep detailed patient records in our EMR system and assist with data entry, follow-ups, and other administrative tasks.
- Patient Guidance: Provide empathetic guidance, explaining our holistic approach to care and supporting patients on their wellness journey.
- Task Management: Handle multiple responsibilities, adapt quickly to changing needs, and maintain organization in a fast-paced setting.
- Education: High school diploma required; coursework or certifications in healthcare or holistic fields are a plus.
- Experience: 1-2 years in a patient-facing role, ideally within healthcare or holistic environments. Experience with high-volume calls is an advantage.
- Skills:
- Strong verbal and written communication skills
- Highly organized with strong attention to detail
- Comfortable multitasking and working efficiently in a busy environment
- Familiarity with EMR systems and other digital tools
- Proactive, self-motivated, and able to work independently
- Passionate about holistic health and wellness
- Compassionate and dedicated to providing excellent patient care
- Competitive pay starting at $20 per hour
- Employee discounts on wellness services and supplements
- A positive, collaborative work culture where your contributions make a real difference
- Monday to Friday
- Monday & Wednesday: 8:30 AM – 6 PM (with a break from 12 PM – 2 PM)
- Tuesday & Thursday: 12 PM – 6 PM
- Friday: 8:30 AM – 12 PM
3344 Hillsborough St. Suite 100, Raleigh, NC 27612
Candidates should be able to reliably commute or be willing to relocate to this location.
Company Description
We focus on addressing the root causes of health concerns, empowering patients to achieve optimal wellness. Our dedicated team is passionate about improving lives through personalized care and holistic health solutions.
We focus on addressing the root causes of health concerns, empowering patients to achieve optimal wellness. Our dedicated team is passionate about improving lives through personalized care and holistic health solutions.
Salary : $20