What are the responsibilities and job description for the Patient Coordinator position at The Wellness Way Williston?
The Patient Coordinator's primary role is to assist our patients at the front desk. This position requires an assortment of skills: very detail oriented, great multitasking skills, BUBBLY personality, professionalism. Our ideal candidate would have a passion for alternative healthcare, engage and promote The Wellness Way lifestyle on our social media platforms. The Patient Coordinator will be self-managed, be able to complete tasks in a timely manner, and be able to work within an ever-changing environment.
Hours would predominately be Monday-Thursday 8 a.m. to 5 p.m., and Friday 8 a.m. to 1 p.m. at our Williston clinic and an occasional evening or Saturday.
Job Responsibilities:
- First point of contact for patients which will include greeting patients when they come in the office and answering the phones. While answering the phone: assisting patients with scheduling appointments, sending new patient paperwork and answering any minor questions they may have.
- Checking patients in and out at the front desk, entering patient charges, collecting payment, presenting financial plans and loading patients to appropriate rooms
- Overseeing the front desk responsibilities, while handling periodic interruptions
- Create engaging environment for patients at the front desk
- Ability to keep a clean and organized work environment
- High focus in having the ability to work as a team but also independently if needed
- Other duties and tasks as assigned
- Closing duties (emptying trash cans, daily deposits, etc)
Qualifications:
- Proficient in Microsoft office, previous computer & phone experience
- Previous front desk or customer service experience a plus
- Ability to multitask, organized and BUBBLY personality to relate to our patients
- Dependable
- Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
- Detail-oriented
- High stress tolerance -- thrives in a high-pressure environment
- Passion for alternative healthcare
- Basic social media skills
Job Type: Full-time
Pay: From $18.00 per hour
Expected hours: 37 per week
Benefits:
- Employee discount
Schedule:
- 8 hour shift
Work Location: In person
Salary : $18