Manager - Cyber Security Operations

When our square shaped burgers made their first sizzle on the scene more than 50 years ago, people knew our approach wasn’t like any other. Same goes for the way we support our employees. Our culture of openness, flexibility, and inclusiveness allows everybody to flourish in their own way. If you’re looking for a career where you can be part of the action as we continue to grow our iconic brand - We got you!

The Manager of Cyber Security Operations is responsible for overseeing the 24/7/365 cyber security activities for the Wendy's brand. This role includes leading a team of internal analysts and engineers with a focus on threat detection, threat hunting, and threat intelligence. The team will collaborate with our third-party 24/7 Managed Service Provider (MSP) to ensure log sources and alerting rules are capable of detecting modern threats. The team will also handle escalated incidents from the MSP, including managing a global team assigned to SIEM Investigations, Incident Response, and Threat Intelligence. The responsibilities further include managing team responses to cyber incidents and coordinating with business and technical teams to detect, contain, eradicate, notify, and recover from threats. Additionally, the role involves working with the information security compliance team to ensure the regulatory compliance of our tools and processes.

Responsibilities

• Manages and sets priorities for the design, maintenance, development, and evaluation of the Security Operations team and infrastructure including security management tools, security logging tools, and endpoint protection platforms.
• Enhance the company's threat detection, threat intelligence, threat hunting, and incident response capabilities.
• Responsible for managing external relationships with strategic partners.
• Manages operational costs and contributes to the annual budgeting process.
• Provides Foundational Security Services to the Wendy’s franchise system.
• As a core member of the company's Incident Response Team (IRT), this role involves directing and overseeing cyber incident response for the Wendy’s system, acting as the liaison between the technical response team and IT senior leadership during incidents. Additionally, this position assists the team in reviewing, updating, and ensuring compliance with Wendy’s Information Security Incident Management Playbooks.

Qualifications

• High School Diploma required, Bachelors Degree in Computer Science or MIS or preferred.
• 8 - 10 years Information Technology/Information Security experience.
• Strong background in threat detection, threat intelligence, and threat hunting including the deployment and use of enterprise security tools such as SIEMs, EDR, Threat Intelligence Platforms, email security gateways, log management tools, etc.
• Knowledge of digital forensic investigation/analysis, advanced incident handling, intelligence gathering, forensic research, and formal incident investigation.
• Experience with the functions and management of SIEM (Security Information and Event Management) tools, EDR (Endpoint Detection and Response) tools, ESG (Email Security Gateway) tools, and TIP (Threat Intelligence Platform) tools.
• Strong interpersonal, written, and oral communication skills.
• Ability to prioritize and execute tasks in a high-pressure environment and make sound decisions in emergency situations.
• Experience working in a team-oriented, collaborative environment.
• Industry specific certification from SANS/GIAC, ISC2, etc.
• Experience working for a globally distributed retail organization.
• Experience with Microsoft Security tools such Sentinel, Defender for Endpoint/O365/Cloud Apps/etc.

“Wendy’s was built on the premise, "Quality is our Recipe®," which remains the guidepost of the Wendy's system. Today, Wendy's and its franchisees employ hundreds of thousands of people across more than 7,000 restaurants worldwide with a vision of becoming the world's most thriving and beloved restaurant brand.

The base pay range for this position is listed below. The base pay actually offered will take into account internal equity and budget for the open position and also may vary depending on the candidate’s job-related knowledge, skills, and experience, among other relevant factors. This range does not include an estimated value for any benefits, bonus, or other incentives that may be applicable based on position. * The target annual bonus for this role is 20% of annualized base salary, based on actual company and personal performance.

Our square burgers make us different and so do our benefits! Our restaurant support roles are eligible for a wide array of benefits, including things such as parental leave, free EAP sessions, company 401k match and other great offerings. For more details about our benefits, including an overview of eligibility and terms for certain benefits, please visit our benefits website, www.wendysbenefits.com.*

NOTE: Wendy’s benefits, bonus, and other incentives are governed by the applicable legal plans and policies and, where appropriate, may be subject to Board approval an individual award agreement terms. Those documents supersede all other information regarding Wendy’s benefits, bonus, and other incentives. Wendy’s retains the right to amend or terminate its plans and policies at its sole discretion, in accordance with applicable plans, policies and laws.”

Education: High School Diploma/GED

Travel: 5%

Pay Range: $114,000 - $200,000 Annually