Dishwasher / Steward

Steward (Dishwasher)

Job Description

Our Stewards play an important role in creating delicious, unique food for our Guests. They are responsible for the overall cleanliness of our kitchen areas, buffet stations and Guest areas. Stewards may work indoor or outdoors. They will clean all kitchen equipment, tools and supplies as well as all dishes, glasses, equipment required to serve our Guests. Stewards work in a fast paced, dynamic environment with other kitchen team member or in the Guest dining areas. Few other employees deal with so much hotel capital. A minimum of $50,000 is touched everyday by our Stewarding colleagues. The Steward is responsible for promptly and carefully sorting and cleaning dishes, glassware, flatware, pot and pans and other related items. They follow processes to ensure the safety of themselves and others working in the kitchen. This leader is able to consistently ignite the human spirit by creating unrivaled hospitality experiences fueled by fun, enthusiasm and compassion that challenge each person to unlock their own potential.

Core Requirements:

• Walk, talk and model the Pearl culture
• Create value showing passion and commitment to the business. Be an owner of your profession.
• Show everyone your commitment to excellence by doing it!
• Do the right thing – Live the brand and Pearl standards and procedures. Don’t cut corners!
• Be effective and open communicator
• Live teamwork, deliver amazing performances and create a community.
• Display high energy, motivation, enthusiasm every day and in every way
• Be professional and confident – be ready to learn and teach.
• Participate in Pearl required daily and weekly meetings – bring value.
• Must be able to conduct daily business with integrity and be ethical at all times
• Maintain a safe working environment through compliance of safety and health department guidelines.
• Learn, practice and comply with all safety, health and emergency procedures.
• Know the hotel inside-out and be ready to assist guests and other associates with information.
• Ability to stand, walk, lift and high intense mobility.
• Be proactive - Anticipate guests’ need and respond promptly.
• Abide by all legal requirements pertaining to serving alcoholic beverages.
• Make your service count – create “wows” and great memories.
• Be an ambassador. ACT – Acknowledge, Communicate, Transform
• Ensure Guest Loyalty – Positive and personal performance ACT ensures guest issues are resolved on time to the highest satisfaction.
• CARE – Courteous, Attentive, Responsible, Empathetic, are minimum requirements to be a Pearl Associate. Treat guests, associates, vendors and co-workers with professionalism and respect at all times
• Deliver desire ambiance, cleanliness, presentation and décor at all times in all areas.
• Comply with attendance policies and be available to work on a regular basis
• Do whatever is necessary to the success of our mission and the enrichment of our guests and associates lives.
• Training is not a department! As a leader you must show us that you can train regardless of your position or title. Assist department associates to deliver the highest performance
• Show us that you are capable to successfully prioritize, delegate, organize and multi-task
• Be at your workplace – deliver quality product and/or services at all times.
• Profit is everyone’s responsibility – Aid this result by doing your job with excellence, increasing revenues (up selling, managing cost, avoiding cost and learning how to operate a business)
• Care and protect all assets of the hotel including equipment, raw products, uniforms and installations. Report deficiencies immediately using the “work order” system.
• Achieve and maintain all required licenses and certifications.
• Wear approved uniforms and name tags, make sure they are crisp, clean and pressed as if you are attending a graduation ceremony.

Key Responsibilities:

• Guest Satisfaction
• Colleague Satisfaction
• Quality of Product
• Quality of Service
• Timely Service
• Health & Safety
• Training Certification
• Quality Assurance
• Asset maintenance and up keeping
• Responsible for working with large dish machines when loading and unloading dishware, glassware and silverware
• Responsible for manually scraping plates, utensils and other dishware used in restaurants prior to loading in dishwashing machines
• Responsible for manually scrubbing large pots and pans at a pot sink
• Sort pots, pans, dishes, glassware, flatware and utensils and restock into designated locations for restaurant use
• Maintains the cleanliness and sanitation of the area by sweeping, mopping and scrubbing kitchen floors, coolers and freezers and washing and replacing all trash cans
• Responsible for emptying trash and recyclables appropriately
• May clean kitchen counters and walls
• May polish items such as silver and flatware
• Monitor water cleanliness in the pot sink and in the dish machines
• Responsible for ensuring chemical storage areas are neat and orderly
• Responsible for maintaining cleanliness and organization of back dock area which may include pressure washing
• Performs deep cleaning according to deep cleaning schedule or as needed
• Follow proper sanitation and HACCP procedures

Physical Requirements - (not limited to)

• Must be able to lift, push, pull, and carry up to 75 lbs.
• Must be able to stand, stoop, bend, crawl, reach above and below shoulders, repetitive arm and wrist use, climb ladders and stairs, and walk on uneven surfaces.
• Must be able to operate motor vehicle using safety precautions.
• Must be able to recognize, register, and respond visually to color and depth perception.
• Must be able to communicate verbally and in writing.
• Must be able to work indoor, outdoor, in extreme heat and cold.
• Must be able to work around moderate noise level.

Job Type: Full-time

Pay: $15.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Shift:

• 8 hour shift

Ability to Commute:

• Houston, TX 77030 (Preferred)

Ability to Relocate:

• Houston, TX 77030: Relocate before starting work (Preferred)

Work Location: In person

Salary : $15