What are the responsibilities and job description for the Restaurant Supervisor/Banquet Captain position at The Westin Princeton at Forrestal Village?
Position Summary:
The Restaurant Supervisor is responsible for the daily supervision of the restaurant/outlet staff. In this daily role they would ensure all company, health and liquor standards are met and service is a top priority. This position also assists with the Banquet department when business levels demand as a Supervisory/Captain role.
Core Responsibilities:
- Supervision of staff- train, schedule and meet the needs of the daily tasks.
- Ensures the associates have the tools needed to perform their job.
- Communicates the events and any special activity in the hotel or restaurant/banquets.
- Actively communicates with the back of the house for smooth operation of the restaurant
- Reports any safety or health concerns
- Assists guests with questions, concerns or needs
- Assist with any area of the restaurant as needed
Knowledge, Skills and Abilities:
- Good communication skills verbal and written
- High work ethic and self-initiative
- Regular attendance according to established guidelines
- May be required to work varying schedules to reflect the business needs of the property
- Focus and maintain attention to multiple tasks in a short time period, and complete work assignments within deadline demands, despite frequent interruptions
- Ability to maintain excellent relationships with staff and maintain staff and guest confidentiality at all times
- Ability to effectively supervise associates
- Strong problem solving skills
- Efficient with technology and systems
- Well versed in health and liquor guidelines
Physical Requirements:
- Ability to stand and walk for extended periods of time
- Lift approximately thirty (30) pounds
- Grasping, writing, standing, sitting, walking, repetitive motions, pulling, pushing, listening and hearing ability and visual ability
- Extreme temperatures
- Odors
- Noise
- Speak, listen, write
This job description is not an exhaustive list of all job functions that are required of an employee in this position. Therefore, other duties may be asked of an employee in this position from time to time.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Evening shift
- Morning shift
Work Location: In person
